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Connection lost - can't download

Open jvolker opened this issue 2 years ago • 9 comments

Describe the bug

Whenever I click to download a file from a chat I get the error message Connection lost! even though I can chat normally. I've tried different file types.

Reproduction

Click "Download" on any file from any chat.

Expected behavior

File should download and show up in file browser. No error message.

Platform and versions

1. OS: macOS Sonoma 14.4.1
3. Cinnny version: 3.2.1
4. Matrix home server: organization internal

Additional context

No response

jvolker avatar Apr 24 '24 09:04 jvolker

I noticed Cinny did not ask for OS based permission to access files. Exporting E2E room keys seems to fail silently and doesn't safe a file.

jvolker avatar Apr 24 '24 09:04 jvolker

I found this question by another user who seems to have the same problem exporting E2E room keys: https://www.reddit.com/r/cinny/comments/102iqa6/where_is_stored_the_exported_e2e_room_keys/

jvolker avatar Apr 24 '24 10:04 jvolker

When downloading a file from a conversation, I'm getting these errors in the dev console:

ionError: fetch failed: Load failed
[Log] Number of consecutive failed sync requests: – 1 (index-eaa22fd4.js, line 62)
[Log] Starting keep-alive (index-eaa22fd4.js, line 62)
[Log] RECONNECTING state (index-eaa22fd4.js, line 57071)
Not allowed to navigate top frame to data URL 

jvolker avatar Apr 24 '24 13:04 jvolker

Couldn't reproduce with the reproduction steps provided. My download button worked fine.

kfiven avatar Oct 14 '24 21:10 kfiven

I have the exact same issue on macOS 15.1

nymkappa avatar Nov 01 '24 19:11 nymkappa

Same issue here. Not allowed to navigate top frame to data URL error in dev tools when I try to export E2E room keys. No cinny-keys.txt file anywhere on the filesystem. I tried granting full disk access to Cinny in system Privacy & Security settings but that made no difference.

Image

Edit: it also seems to disconnect when I attempt to export keys (notice the Connecting... banner at the top of the window that only popped up after I clicked the button to export).

brianreumere avatar Jan 20 '25 19:01 brianreumere

MacOS 15.5 the issue persists

021-projects avatar Jun 16 '25 14:06 021-projects

Looking at comment it looks like an issue in Tauri app, so moved it here.

kfiven avatar Jun 16 '25 22:06 kfiven

Issue persists Cinny Version 4.10.2 (20251105.073048) macOS Tahoe 26.1 (25B78) Matrix server of my university

gwoerheide avatar Dec 08 '25 14:12 gwoerheide