cal.com [CAL-548] Failed to load resource the server responded with a status of 500

Steps to Reproduce

Create an event type with the following setting: Redirect on booking (Redirect to a custom URL after a successful booking)
Click on the cancellation hyperlink in the received confirmation and reminder notifications

Actual Result: For a few seconds, I see a 500 Internal Server Error page

50SOLpTw4R Failed to load resource the server responded with a status of 500.log

_CAL-548

Dec 06 '22 09:12 Shahane-Aloyan

@G3root can you investigate this?

Jan 26 '23 12:01 PeerRich

or @hariombalhara who built redirects

Jan 26 '23 12:01 PeerRich

this is also happening for me and causing other bugs within the application when deployed on Railway.app.

Feb 13 '23 05:02 guri-kndegwa

Not able to replicate this issue. There has to be something else. @Shahane-Aloyan If it's on cal.com, can you share the cal link.

@guri-kndegwa Possible to share the errors from next.js server that's running

Feb 13 '23 06:02 hariombalhara

@guri-kndegwa I don't have access to the logs for your server. You would need to see the logs. You will certainly see some error there. Please share that error here,

Feb 14 '23 09:02 hariombalhara

Sorry @hariombalhara . i misunderstood your question. THis seems to be the most prevalent issue on the server logs.

RangeError: Invalid time value
@calcom/web:start:     at Date.toISOString (<anonymous>)
@calcom/web:start:     at M.u.toISOString (/app/node_modules/dayjs/plugin/utc.js:1:1907)
@calcom/web:start:     at useSlots (/app/apps/web/.next/server/chunks/3942.js:697:31)
@calcom/web:start:     at SlotPicker (/app/apps/web/.next/server/chunks/3942.js:765:40)
@calcom/web:start:     at Wc (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:68:44)
@calcom/web:start:     at Zc (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:70:253)
@calcom/web:start:     at Z (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:76:89)
@calcom/web:start:     at $c (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:78:98)
@calcom/web:start:     at bd (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:77:404)
@calcom/web:start:     at Z (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:76:217)
@calcom/web:start:     at $c (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:78:98)
@calcom/web:start:     at Zc (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:71:145)
@calcom/web:start:     at Z (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:76:89)
@calcom/web:start:     at $c (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:78:98)
@calcom/web:start:     at Zc (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:71:145)
@calcom/web:start:     at Z (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:76:89)

THe longer log list is:

@calcom/web:start:   darkBrandColor: '#fafafa',
@calcom/web:start:   slug: 'kimani-ndegwa/30min',
@calcom/web:start:   image: 'https://appointments.guritech.co/kimani-ndegwa/avatar.png';
@calcom/web:start: } pro
@calcom/web:start: RangeError: Invalid time value
@calcom/web:start:     at Date.toISOString (<anonymous>)
@calcom/web:start:     at M.u.toISOString (/app/node_modules/dayjs/plugin/utc.js:1:1907)
@calcom/web:start:     at useSlots (/app/apps/web/.next/server/chunks/3942.js:697:31)
@calcom/web:start:     at SlotPicker (/app/apps/web/.next/server/chunks/3942.js:765:40)
@calcom/web:start:     at Wc (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:68:44)
@calcom/web:start:     at Zc (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:70:253)
@calcom/web:start:     at Z (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:76:89)
@calcom/web:start:     at $c (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:78:98)
@calcom/web:start:     at bd (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:77:404)
@calcom/web:start:     at Z (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:76:217)
@calcom/web:start:     at $c (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:78:98)
@calcom/web:start:     at Zc (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:71:145)
@calcom/web:start:     at Z (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:76:89)
@calcom/web:start:     at $c (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:78:98)
@calcom/web:start:     at Zc (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:71:145)
@calcom/web:start:     at Z (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:76:89)
@calcom/web:start: {
@calcom/web:start:   name: 'Kimani Ndegwa',
@calcom/web:start:   username: 'kimani-ndegwa',
@calcom/web:start:   hideBranding: false,
@calcom/web:start:   timeZone: 'Africa/Nairobi',
@calcom/web:start:   theme: 'light',
@calcom/web:start:   allowDynamicBooking: false,
@calcom/web:start:   weekStart: 'Sunday',
@calcom/web:start:   brandColor: '#292929',
@calcom/web:start:   darkBrandColor: '#fafafa',
@calcom/web:start:   slug: 'kimani-ndegwa/15min',
@calcom/web:start:   image: 'https://appointments.guritech.co/kimani-ndegwa/avatar.png';
@calcom/web:start: } pro
@calcom/web:start: RangeError: Invalid time value
@calcom/web:start:     at Date.toISOString (<anonymous>)
@calcom/web:start:     at M.u.toISOString (/app/node_modules/dayjs/plugin/utc.js:1:1907)
@calcom/web:start:     at useSlots (/app/apps/web/.next/server/chunks/3942.js:697:31)
@calcom/web:start:     at SlotPicker (/app/apps/web/.next/server/chunks/3942.js:765:40)
@calcom/web:start:     at Wc (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:68:44)
@calcom/web:start:     at Zc (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:70:253)
@calcom/web:start:     at Z (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:76:89)
@calcom/web:start:     at $c (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:78:98)
@calcom/web:start:     at bd (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:77:404)
@calcom/web:start:     at Z (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:76:217)
@calcom/web:start:     at $c (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:78:98)
@calcom/web:start:     at Zc (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:71:145)
@calcom/web:start:     at Z (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:76:89)
@calcom/web:start:     at $c (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:78:98)
@calcom/web:start:     at Zc (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:71:145)
@calcom/web:start:     at Z (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:76:89)
@calcom/web:start: {
@calcom/web:start:   name: 'Kimani Ndegwa',
@calcom/web:start:   username: 'kimani-ndegwa',
@calcom/web:start:   hideBranding: false,
@calcom/web:start:   timeZone: 'Africa/Nairobi',
@calcom/web:start:   theme: 'light',
@calcom/web:start:   allowDynamicBooking: false,
@calcom/web:start:   weekStart: 'Sunday',
@calcom/web:start:   brandColor: '#292929',
@calcom/web:start:   darkBrandColor: '#fafafa',
@calcom/web:start:   slug: 'kimani-ndegwa/secret',
@calcom/web:start:   image: 'https://appointments.guritech.co/kimani-ndegwa/avatar.png';
@calcom/web:start: } pro
@calcom/web:start: RangeError: Invalid time value
@calcom/web:start:     at Date.toISOString (<anonymous>)
@calcom/web:start:     at M.u.toISOString (/app/node_modules/dayjs/plugin/utc.js:1:1907)
@calcom/web:start:     at useSlots (/app/apps/web/.next/server/chunks/3942.js:697:31)
@calcom/web:start:     at SlotPicker (/app/apps/web/.next/server/chunks/3942.js:765:40)
@calcom/web:start:     at Wc (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:68:44)
@calcom/web:start:     at Zc (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:70:253)
@calcom/web:start:     at Z (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:76:89)
@calcom/web:start:     at $c (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:78:98)
@calcom/web:start:     at bd (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:77:404)
@calcom/web:start:     at Z (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:76:217)
@calcom/web:start:     at $c (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:78:98)
@calcom/web:start:     at Zc (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:71:145)
@calcom/web:start:     at Z (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:76:89)
@calcom/web:start:     at $c (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:78:98)
@calcom/web:start:     at Zc (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:71:145)
@calcom/web:start:     at Z (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:76:89)
@calcom/web:start: {
@calcom/web:start:   name: 'Kimani Ndegwa',
@calcom/web:start:   username: 'kimani-ndegwa',
@calcom/web:start:   hideBranding: false,
@calcom/web:start:   timeZone: 'Africa/Nairobi',
@calcom/web:start:   theme: 'light',
@calcom/web:start:   allowDynamicBooking: false,
@calcom/web:start:   weekStart: 'Sunday',
@calcom/web:start:   brandColor: '#292929',
@calcom/web:start:   darkBrandColor: '#fafafa',
@calcom/web:start:   slug: 'kimani-ndegwa/once-upnon',
@calcom/web:start:   image: 'https://appointments.guritech.co/kimani-ndegwa/avatar.png';
@calcom/web:start: } pro
@calcom/web:start: RangeError: Invalid time value
@calcom/web:start:     at Date.toISOString (<anonymous>)
@calcom/web:start:     at M.u.toISOString (/app/node_modules/dayjs/plugin/utc.js:1:1907)
@calcom/web:start:     at useSlots (/app/apps/web/.next/server/chunks/3942.js:697:31)
@calcom/web:start:     at SlotPicker (/app/apps/web/.next/server/chunks/3942.js:765:40)
@calcom/web:start:     at Wc (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:68:44)
@calcom/web:start:     at Zc (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:70:253)
@calcom/web:start:     at Z (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:76:89)
@calcom/web:start:     at $c (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:78:98)
@calcom/web:start:     at bd (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:77:404)
@calcom/web:start:     at Z (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:76:217)
@calcom/web:start:     at $c (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:78:98)
@calcom/web:start:     at Zc (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:71:145)
@calcom/web:start:     at Z (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:76:89)
@calcom/web:start:     at $c (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:78:98)
@calcom/web:start:     at Zc (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:71:145)
@calcom/web:start:     at Z (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:76:89)
@calcom/web:start: {
@calcom/web:start:   name: 'Kimani Ndegwa',
@calcom/web:start:   username: 'kimani-ndegwa',
@calcom/web:start:   hideBranding: false,
@calcom/web:start:   timeZone: 'Africa/Nairobi',
@calcom/web:start:   theme: 'light',
@calcom/web:start:   allowDynamicBooking: false,
@calcom/web:start:   weekStart: 'Sunday',
@calcom/web:start:   brandColor: '#292929',
@calcom/web:start:   darkBrandColor: '#fafafa',
@calcom/web:start:   slug: 'kimani-ndegwa/15min',
@calcom/web:start:   image: 'https://appointments.guritech.co/kimani-ndegwa/avatar.png';
@calcom/web:start: } pro
@calcom/web:start: RangeError: Invalid time value
@calcom/web:start:     at Date.toISOString (<anonymous>)
@calcom/web:start:     at M.u.toISOString (/app/node_modules/dayjs/plugin/utc.js:1:1907)
@calcom/web:start:     at useSlots (/app/apps/web/.next/server/chunks/3942.js:697:31)
@calcom/web:start:     at SlotPicker (/app/apps/web/.next/server/chunks/3942.js:765:40)
@calcom/web:start:     at Wc (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:68:44)
@calcom/web:start:     at Zc (/app/node_modules/react-dom/cjs/react-dom-server.browser.production.min.js:70:253)

Feb 14 '23 09:02 guri-kndegwa

@emrysal Is this the issue where some unsupported timezone or something like that is selected?

Feb 14 '23 09:02 hariombalhara

@hariombalhara any update on this? i tried playing around ith the timeones but it is still failing

Feb 14 '23 16:02 guri-kndegwa

@hariombalhara you can create a new project from the cal template on Railway here https://railway.app/template/cal to reproduce this problem. You will get 500 when you try to open the AvailabilityPage.

Mar 06 '23 13:03 piotrski

i dont think that template is up-to-date anymore

Mar 06 '23 13:03 PeerRich