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[CAL-2959] Booking time slot issue

Open Harsh4999 opened this issue 2 years ago • 4 comments

So we allow 4 seats in a booking and each booking slot is of 20 minutes. Now the issue is lets say the slots are from 4:40am-5:00am then consecutively 5:00am-5:20am and so on. Now the issue its also allowing 4:50am-5:10am slots. Why is it allowing booking slot between an ongoing slot. As there is already an ongoing slots from 4:40-5:00 then it should not allow booking from 4:50-5:10.

In screenshot you can see there are already slots booked from 4:40-5:00 but when I open a scheduling page it allows me booking from 4:50-5:10. How to stop this?

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From SyncLinear.com | CAL-2959

Harsh4999 avatar Jan 16 '24 23:01 Harsh4999

Hey @Harsh4999 I can see in the screenshots the booking are for 16th January while the 4:50-5:10am slot is for 17th January. As far as I know that shouldn't be a problem.

Utkarshn10 avatar Jan 18 '24 13:01 Utkarshn10

Hey @Utkarshn10 so as you can see in the bookings page screen shot there are 2 consecutive slots within 10 minutes gap whereas I have kept slot length as 20 minutes. So why is it allowing a new slot to start in midst of another slot going on.

So as first slot if from 10:10am-10:30am the next slot should be from 10:30am-10:50am right?

Screenshot 2024-01-18 at 8 57 34 AM

Harsh4999 avatar Jan 18 '24 17:01 Harsh4999

I see. What were the steps that led to this? Could you please state them?

I tried creating an event with 20 min duration but this didn't happen. image

Utkarshn10 avatar Jan 18 '24 17:01 Utkarshn10

We have configured the event normally but there can be a thing which may lead to this that our slots almost get booked out every day so you may try booking out an event full on a specific time in your cal.com event and then re-check the scheduling page with different device it may show you post 10 min slots.

These are our configuration for event just for reference: Screenshot 2024-01-18 at 9 38 38 AM Screenshot 2024-01-18 at 9 38 51 AM Screenshot 2024-01-18 at 9 39 02 AM Screenshot 2024-01-18 at 9 39 08 AM

Harsh4999 avatar Jan 18 '24 17:01 Harsh4999