core icon indicating copy to clipboard operation
core copied to clipboard

Status reporting incorrectly on Frontend

Open glipschitz opened this issue 1 year ago • 4 comments

Dashboard showing Operational

Image

Front end showing no issues, but the status seems to still be linked to the incident even if it's closed as fixed

Image

Image

Image

glipschitz avatar Jan 25 '25 11:01 glipschitz

@glipschitz the components that are marked as performance issues, what's the model that's reported on, is it IncidentComponent?

joelbutcher avatar Jan 29 '25 08:01 joelbutcher

@glipschitz the components that are marked as performance issues, what's the model that's reported on, is it IncidentComponent?

Sorry @joelbutcher I wouldn't know. I can QA and find bugs, but I'm no developer so I would no idea what I'm looking at code wise.

glipschitz avatar Jan 29 '25 10:01 glipschitz

This still isn't right @jbrooksuk I have taken an Incident through a lifecycle, the front end still shows issues even though issues is marked as resolved.

Admin View Image

Customer View Image

Admin View of Component Image

Customer View of Component Image

Inside the Incident

Image

glipschitz avatar Feb 08 '25 10:02 glipschitz

@jbrooksuk As per the highlighted issue this issue has been fixed because frontend doesn't show issues anymore when incident has been fixed. An older ticket which shows some issues on the backend havent been fixed yet The bug seems to be that an update doesn't changes the incident status https://github.com/cachethq/core/issues/219

icecoldPHP avatar Mar 07 '25 22:03 icecoldPHP