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Functionality not working for some users

Open mrlahaye opened this issue 5 years ago • 2 comments

Hi There, Not sure if anyone will still answer but I am having an issue with a couple of user profiles for which after install the prompt is not displayed. I have a handful of users for which it's working but some of them refuse to.

I have tried registering the dll manually which works fine, but i'm unsure how to troubleshoot this or if it's a bug of some sort.

Is there any registry keys impacted by the installer?

Many Thanks!

mrlahaye avatar Jul 03 '20 20:07 mrlahaye

Do they all use the same language? It has to be configured per language if not. I thought I uploaded better instructions but it appears I didn't. (I'm not the original author, but I did add things to it a few years ago.)

bduffek avatar Aug 06 '20 16:08 bduffek

Hi, I am pretty sure they are all using the same language but I can recheck. I traced the install process and registered the two dlls manually. I am however not sure if additional registrykeys or something else is required. I tried to run the installer as the user but that also did not work. As of now, it only seems to be working with the administrator account of the domain. I'll try to to check if it's related to user rights meanwhile.

If you have some of those instructions, i would appreciate them.

Thanks for your time and help!

mrlahaye avatar Aug 11 '20 15:08 mrlahaye