Design : Users need a way to recover from config mistakes

Open alexwykoff opened this issue 8 years ago • 3 comments

Per https://www.nngroup.com/articles/ten-usability-heuristics/ - "Help users recognize, diagnose, and recover from errors"

During a usability test, it was discovered that users do not have a way to recover from initial configuration errors.

This can cause permanent failure to sync.

Feb 17 '17 17:02 alexwykoff

thanks, good idea! i'm working on this in #51

Feb 17 '17 19:02 ayumi

@alexwykoff I added a Reset Sync feature (https://github.com/brave/browser-laptop/pull/7349); does that address this :gift: ? thx!

Feb 22 '17 22:02 ayumi

I think it's a solid start, the language was a little confusing to me, maybe @bradleyrichter can noodle on it ?

Feb 24 '17 22:02 alexwykoff