[Origin] [Installer] `igoproxy.exe` error on installation; leads to `Error 327684:3` during 'Finalization' phase of game installation

[bryce-carson]

System and application information

Operating system information: openSUSE 15.4

uname -a Linux localhost.localdomain 5.14.21-150400.22-default #1 SMP PREEMPT_DYNAMIC Wed May 11 06:57:18 UTC 2022 (49db222) x86_64 x86_64 x86_64 GNU/Linux

lshw ⟵ lshw.txt

Bottles "health check":

Version: 2022.7.14-brescia-3
Display:
    X.org: true
    X.org (port): :99.0
    Wayland: true
Graphics:
    vendors:
        amd:
            vendor: amd
            envs:
                DRI_PRIME: '1'
            icd: /usr/lib/x86_64-linux-gnu/GL/vulkan/icd.d/radeon_icd.x86_64.json:/usr/lib/i386-linux-gnu/GL/vulkan/icd.d/radeon_icd.i686.json
    prime:
        integrated: null
        discrete: null
Kernel:
    Type: Linux
    Version: 5.14.21-150400.22-default
Distro:
    Name: GNOME
    Version: '"42 (Flatpak runtime)"'
Disk:
    Total: 3071721472
    Free: 3071582208
RAM:
    MemTotal: 5.7GiB
    MemAvailable: 2.4GiB
Tools and Libraries:
    cabextract: true
    p7zip: true
    patool: true
    glibc_min: '2.33'
    icoextract: true
    pefile: true
    markdown: true
    xdpyinfo: true
Bottles_envs: null

Origin installer manifest:

Name: origin
Description: The official Origin launcher.
Grade: Gold
Arch: win64
Dependencies:

• d3dx9
• riched20
• allfonts
• d3dcompiler_43
• d3dcompiler_47
• vcredist2019

Parameters: dxvk: true sync: fsync discrete_gpu: true

Executable: name: Origin icon: origin.svg file: Origin.exe path: Program Files (x86)/Origin/Origin.exe arguments: "STAGING_SHARED_MEMORY=0 %command%"

Steps:

• action: install_exe file_name: OriginSetup.exe url: https://cdn.usebottles.com/programs/OriginSetup.exe file_checksum: b20305c830869009da174266180356d1 arguments: /silent

Backtrace of igoproxy.exe error

⟵ backtrace.txt

Error 327684:3: 🔗

After downloading a game (in this instance SimCity), when the game reaches the "Finalizing" stage during download/installation an error is produced. I found the same error reported by other users on EA forums here, with no clear solution other than a Chinese forum post which says to delete a registry key to finalize the uninstallation.

Reinstallation won't work, because re-installing the bottle is the same as going through the process of deleting that registry key and reinstalling Origin.

[Its-Kenta]

I can confirm it also happens to me which I reported on discord support chat.

[Baysul]

I'm having this exact same issue. A quick Google search shows that some people have solved this problem - on Windows at least, by running Origin as an administrator and-or installing Microsoft Visual C++ Redistributable 2013 but that didn't seem to work for me.

Changing around the runners didn't work either. :(

[mirkobrombin]

It works on my side 🤔

[darthksurfer]

Operating System

Steam Deck

I have this exact same issue as well, what I find add I suppose is this. I can download and install and play Mass Effect Legendary Edition and Mass Effect Andromeda which I own. Yet when I download and install other games through EA play I get the same error as the OP.