users.create() returns Zendesk Error (422): Unprocessable Entity

[Joshua-Shepherd]

Describe the Bug Create user returns Zendesk Error (422): Unprocessable Entity

Example Code

// Client
export function getZendeskUtilClient(): ZendeskClient {
  const clientOptions: ZendeskClientOptions = {
    token: process.env.ZENDESK_SANDBOX_TOKEN,
    oauth: false,
    subdomain: 'sandbox1718988640',
    username: '[email protected]',
    apiType: ['core'],
  };

  return createClient(clientOptions)
}

async function createUser() {
  const zendesk = client;
  try {
    const response = await zendesk.users.create({ name:'Test TestUser', email: '[email protected]' , role: 'end-user'});
    console.dir(response, {depth: null});
} catch (error) {
    console.error(`ERROR in CREATE: ${error}`);
  }
}

// Without Role
async function createUser() {
  const zendesk = client;
  try {
    const response = await zendesk.users.create({ name:'Test TestUser', email: '[email protected]'});
    console.dir(response, {depth: null});
} catch (error) {
    console.error(`ERROR in CREATE: ${error}`);
  }
}

// My usage above doesn't seem to be different from the example in the JSDoc

Creates a new user.

@param user — The user details.

@returns — The created user's details.

@async

@see — [https://developer.zendesk.com/api-reference/ticketing/users/users/#create-user](vscode-file://vscode-app/Applications/Visual%20Studio%20Code.app/Contents/Resources/app/out/vs/code/electron-sandbox/workbench/workbench.html)

@example

const newUser = await client.users.create({name: 'John Doe', email: '[email protected]'});

Expected Behavior Create the user.. Actual Behavior ERROR in CREATE: Error: Request processing failed: Zendesk Error (422): Unprocessable Entity

Environment Information

• node-zendesk version: ^5.0.9
• Node.js version: v21.1.0
• Operating System: MacOS
• Any other relevant software versions? Nah

Additional Context I'll update when I find out what the problem is. However, it also spits out this giant js blob along with the Zendesk response:

[Joshua-Shepherd]

This is just a bug in the JSDoc usage or handling of the object parameter: It actually works with an Object called 'user' with those properties:

async function createUser() {
  const zendesk = client;
  let user = {
      "user": {
        "name": "John Doe",
        "email": "[email protected]"
      }
    };

  try {
    const response = await zendesk.users.create(user);
    console.dir(response, {depth: null});
} catch (error) {
    console.error(`ERROR in CREATE: ${error}`);
  }
}

[Joshua-Shepherd]

EZ Fix - Might be more methods like this

[Joshua-Shepherd]

Since this method also returns the default API Response object.. It will mess up all the type assertions. To work around this, you basically can just create your own:

interface ZendeskAPIUserResponse {
    response: {
        json: Function;
        status: number;
        headers: {
            get: Function;
        };
        statusText: string;
    };
    result: User; // Imported the node-zendesk User type
}
async function handleCreateUserResponse(createUser: { user: { name: string; email: string } }) {
  const zendesk = client;
    try {
        // Here, we have to cast the response to the correct type after unknown conversion
        const response = await zendesk.users.create(createUser) as unknown as ZendeskAPIUserResponse;
        const newUser = response.result;  // Now this should correctly reference the user details

        console.log('New User Created:', newUser);
    } catch (error) {
        console.error('Error creating user:', error);
    }
}