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Unable to retrieve admin login

Open manchegooo opened this issue 6 years ago • 2 comments

My apologies for asking a beginner-question. I'm a beginner.

I'm unable to retrieve or create an admin login for Greenlight.

The help offers two different ways, with and without docker - I tried both from every imaginable folder.

I get either an error about missing "gems" or a missing .bundle/ folder.

I'm under the impression that the documentation is mixing up different versions. I installed the beta from Github but it could be that the instruction I follow to try and get my admin login is for 2.0

An honest opinion if BBB is only for technical people and that I should just give up and switch back to Jitsi is also welcomed.

manchegooo avatar May 29 '19 13:05 manchegooo

This sounds a bit strange. I'm really tired because I reinstalled my server 7 times today. I would LOVE to use BBB but it could be that it requires a different technical profile than simple solutions that can be set up with copy/pasting a simple script

manchegooo avatar May 29 '19 13:05 manchegooo

There is a installation documentation with detailed information how to install Greenlight. The administrator documentation gives further hints, how to create the administrator account.

Please keep in mind, that Greenlight has to be installed as root user. You can just start from roots home directory /root.

The error about missing gems tells you about some prereqisite packages not being installed.

While I'm happy about everyone, who takes the adventure to test new releases and report the bugs, I do not recommend beta releases for non-technical users, because these releases tend to have bugs in it. (That's why they are a beta release.) Please use a regular release. These are better tested and polished.

This issue is a duplicate to issue #31.

michi-80337 avatar Feb 01 '22 20:02 michi-80337

Please seek help in the forums groups.google.com/g/bigbluebutton-greenlight

GhaziTriki avatar Oct 18 '22 17:10 GhaziTriki