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I don't see the recordings in greenlight

Open AnthonyVidal opened this issue 5 years ago • 3 comments

Hi. I just installed BBB on my servers with Ubuntu 16.0.4 I used the command: wget -qO- https://ubuntu.bigbluebutton.org/bbb-install.sh | bash -s - -v xenial-22 -s bbb.myhost.com -e [email protected] -g

Video conferencing is going well, but I have found that the recordings are not showing on the greenlight panel for some reason.

I ran the bbb-record --list command and it shows me the following errors.

` Internal MeetingID Time APVD APVDE RAS Slides Processed Published External MeetingID

9eb09f2100e5ba56a51c00bd673348039734574d-1590717597713 Thu May 28 21:59:57 EDT 2020 X XX X 6 1535840a62c1cf6c8a8f4419eaedb9d9f77cc9dc e8f92bb9fd9bf8481c54e854a535a923743cc67b-1590717527747 Thu May 28 21:58:47 EDT 2020 X XXXXX X 6 4fb1455dd950cb803972135c3649b7f773528a33 9eb09f2100e5ba56a51c00bd673348039734574d-1590714081416 Thu May 28 21:01:21 EDT 2020 X XXXXX 15 1535840a62c1cf6c8a8f4419eaedb9d9f77cc9dc e8f92bb9fd9bf8481c54e854a535a923743cc67b-1590711604707 Thu May 28 20:20:04 EDT 2020 X XXX X 6 4fb1455dd950cb803972135c3649b7f773528a33 6ac49f5e790b0aed3bca60b056351d6e4db14477-1590710490522 Thu May 28 20:01:30 EDT 2020 X XXX X 6 9df9f36f0f990fa53422fc8deecec26a8046207e-203-20 6ac49f5e790b0aed3bca60b056351d6e4db14477-1590697893897 Thu May 28 16:31:33 EDT 2020 X XXXXX 6 9df9f36f0f990fa53422fc8deecec26a8046207e-203-20 9c7f744818187d39b0929caa3d33fee76ba2b056-1590697162587 Thu May 28 16:19:22 EDT 2020 X XXX X 6 3ac068363e11885b34c3025e736c156723c1d7fa e3fa2406761c8daaff744d75dd0c945d741b12b0-1590696315064 Thu May 28 16:05:15 EDT 2020 X XX X 6 094579d9f0d81e1a069b5cdc826c3e92515452eb-299-60 6ac49f5e790b0aed3bca60b056351d6e4db14477-1590696013437 Thu May 28 16:00:13 EDT 2020 X XXXXX 6 presentation 9df9f36f0f990fa53422fc8deecec26a8046207e-203-20 c0b1a2318f4d22480ed1869aa8ad8f4a46413106-1590692507672 Thu May 28 15:01:47 EDT 2020 X XXX X 6 410aef60485c5557755ea967e872575cc82ac9a1-228-59 81769720d2f07d6593ffdf6b915f5a0bd39f374c-1590691762982 Thu May 28 14:49:22 EDT 2020 X XXXXX 6 presentation 43d603cd096e961fc1d2424e3991aac06d33c55d c0b1a2318f4d22480ed1869aa8ad8f4a46413106-1590691150371 Thu May 28 14:39:10 EDT 2020 X XX X 6 410aef60485c5557755ea967e872575cc82ac9a1-228-59 c0b1a2318f4d22480ed1869aa8ad8f4a46413106-1590690923969 Thu May 28 14:35:23 EDT 2020 X XX X 6 410aef60485c5557755ea967e872575cc82ac9a1-228-59 e3fa2406761c8daaff744d75dd0c945d741b12b0-1590690712590 Thu May 28 14:31:52 EDT 2020 X XXXXX 6 094579d9f0d81e1a069b5cdc826c3e92515452eb-299-60 4f2e0979a9c2891ba3b1579973aea1e845095b5b-1590688741668 Thu May 28 13:59:01 EDT 2020 X XX X 6 15b4e05fafec22070d105fe0f03fefb5dda25fed-367-52 4f2e0979a9c2891ba3b1579973aea1e845095b5b-1590688573440 Thu May 28 13:56:13 EDT 2020 X XX X 6 15b4e05fafec22070d105fe0f03fefb5dda25fed-367-52 4f2e0979a9c2891ba3b1579973aea1e845095b5b-1590688529288 Thu May 28 13:55:29 EDT 2020 X XX X 6 15b4e05fafec22070d105fe0f03fefb5dda25fed-367-52 4ae9c24fa6a6821b249de9fcffeccf17fcf20908-1590687830093 Thu May 28 13:43:50 EDT 2020 X XXXXX 6 00df30fd3b6dcd5c09e495d23fbf8f1f8215608a-345-58 d982ec2ddd726e6b8b4a2a94a3b25d7bd8b1c11b-1590686234206 Thu May 28 13:17:14 EDT 2020 X XXX X 6 presentation f04f796d0d4f20a93cd41f10e44ed90a7505a8f6-206-57 4f2e0979a9c2891ba3b1579973aea1e845095b5b-1590685228672 Thu May 28 13:00:28 EDT 2020 X XXXXX 6 presentation 15b4e05fafec22070d105fe0f03fefb5dda25fed-367-52 6eb9a03163c1cacce464cdace0656ed93c0d3ea4-1590684151761 Thu May 28 12:42:31 EDT 2020 X XXXXX 17 presentation aa7eab17e9a1b9694a38f29d92391da04293222b-206-56 cfee399d69b243b9f52811670e61950bcb8600f0-1590684041681 Thu May 28 12:40:41 EDT 2020 X XXX X 6 c7dab912eb7265c51b67e90fce3beb4ee9313638-251-55 cfee399d69b243b9f52811670e61950bcb8600f0-1590682361701 Thu May 28 12:12:41 EDT 2020 X XXXXX 6 c7dab912eb7265c51b67e90fce3beb4ee9313638-251-55 a0561759f21fe4f1a0ce55c7f05a9ac815324155-1590681503015 Thu May 28 11:58:23 EDT 2020 X XXX X 6 df6f14e4d75d788bd37afad5998e73b0568e9e33-228-54 a0561759f21fe4f1a0ce55c7f05a9ac815324155-1590681340778 Thu May 28 11:55:40 EDT 2020 X XX X 6 df6f14e4d75d788bd37afad5998e73b0568e9e33-228-54 6ac49f5e790b0aed3bca60b056351d6e4db14477-1590681330772 Thu May 28 11:55:30 EDT 2020 X XXXXX 6 9df9f36f0f990fa53422fc8deecec26a8046207e-203-20 5c823ccf33fefc76284b021e6c24528efae19dd1-1590679815268 Thu May 28 11:30:15 EDT 2020 X XXXXX 6 presentation 09fa946db9506b2647e320b2ad730f955ef39e2e-388-51 81769720d2f07d6593ffdf6b915f5a0bd39f374c-1590678889458 Thu May 28 11:14:49 EDT 2020 X XXXXX 6 43d603cd096e961fc1d2424e3991aac06d33c55d b4adb46b9493fe3484f3541a1d0a8d3e195dfae2-1590678624030 Thu May 28 11:10:24 EDT 2020 X XXX X 6 5b2b75d1e278d30e1c6bbd67f1c7495566f4842e-326-53 b4adb46b9493fe3484f3541a1d0a8d3e195dfae2-1590677648441 Thu May 28 10:54:08 EDT 2020 X XXXXX 6 5b2b75d1e278d30e1c6bbd67f1c7495566f4842e-326-53 e33df997ab6c160aac42c085790a4f330f17d288-1590676241179 Thu May 28 10:30:41 EDT 2020 X XXX X 6 201d6ac9d32f0c34fd060c28f9a7580e5ee73cd0-254-3 e8f92bb9fd9bf8481c54e854a535a923743cc67b-1590643246162 Thu May 28 01:20:46 EDT 2020 X XXX X 6 4fb1455dd950cb803972135c3649b7f773528a33 81769720d2f07d6593ffdf6b915f5a0bd39f374c-1590634702056 Wed May 27 22:58:22 EDT 2020 X XXX X 6 43d603cd096e961fc1d2424e3991aac06d33c55d 81769720d2f07d6593ffdf6b915f5a0bd39f374c-1590633105184 Wed May 27 22:31:45 EDT 2020 X XXX X 6 43d603cd096e961fc1d2424e3991aac06d33c55d af224cf7e97df24bb80a51b90c9555d9417311e5-1590632174888 Wed May 27 22:16:14 EDT 2020 X XXX X 16 50f51331e1c14c61d1b9072ba0fc4ee7a594bc6c 81769720d2f07d6593ffdf6b915f5a0bd39f374c-1590632009945 Wed May 27 22:13:29 EDT 2020 X XXX X 13 43d603cd096e961fc1d2424e3991aac06d33c55d 5e9a77bf118bdd19e03c5462709eb2dc16fcdbea-1590631756228 Wed May 27 22:09:16 EDT 2020 X XXX X 6 63cc6e7ab5400c0667bf09141ea24243a25dc5a2 bf6dc6e1cf290cff0c6a6f5364da0fc97cb7a44d-1590631222789 Wed May 27 22:00:22 EDT 2020 X XXXXX 6 5d4e6e4055c17440c028a2de6b427b9c2fec85e8-398-33 bf6dc6e1cf290cff0c6a6f5364da0fc97cb7a44d-1590630496392 Wed May 27 21:48:16 EDT 2020 X XXX X 1 5d4e6e4055c17440c028a2de6b427b9c2fec85e8-398-33 04d526795930a9b8103586c2f1b1072a0571c651-1590629183958 Wed May 27 21:26:23 EDT 2020 X XXX X 7 bd061bda48ab19f27429a47655907e47a414d1d6 e81caf9f10edc61668795838989a3e97efcb557f-1590624628927 Wed May 27 20:10:28 EDT 2020 X XXX X 1 3c25d7b39991b5fa8482c971a2655655a16a3449-255-50 9c7f744818187d39b0929caa3d33fee76ba2b056-1590624584940 Wed May 27 20:09:44 EDT 2020 X XXX X 6 3ac068363e11885b34c3025e736c156723c1d7fa e81caf9f10edc61668795838989a3e97efcb557f-1590622828942 Wed May 27 19:40:28 EDT 2020 X XXXXX 1 presentation 3c25d7b39991b5fa8482c971a2655655a16a3449-255-50 a568a76810c3e61a69655b1c272aea83e8b19161-1590622300470 Wed May 27 19:31:40 EDT 2020 X XX X 1 b84e469b4a49a4dad68287e70c18fd0fddd11ff6-283-4 e81caf9f10edc61668795838989a3e97efcb557f-1590622114908 Wed May 27 19:28:34 EDT 2020 X XXXXX 1 3c25d7b39991b5fa8482c971a2655655a16a3449-255-50 04d526795930a9b8103586c2f1b1072a0571c651-1590608504918 Wed May 27 15:41:44 EDT 2020 X XXX X 6 bd061bda48ab19f27429a47655907e47a414d1d6 9c7f744818187d39b0929caa3d33fee76ba2b056-1590560173909 Wed May 27 02:16:13 EDT 2020 X XXX X 6 3ac068363e11885b34c3025e736c156723c1d7fa 0c8c4a6d5f0f2a2759e4d3c84afe5a6ee4d2cd42-1590546132384 Tue May 26 22:22:12 EDT 2020 X XXXXX 7 5bbf1a08478446faa1bc7b6017654522d6beeefc 04d526795930a9b8103586c2f1b1072a0571c651-1590542407076 Tue May 26 21:20:07 EDT 2020 X XXX X 7 bd061bda48ab19f27429a47655907e47a414d1d6

-- NEXT LEFT LAST PASSED UNIT ACTIVATES Fri 2020-05-29 01:15:01 EDT 26s left Fri 2020-05-29 01:14:31 EDT 3s ago bbb-record-core.timer bbb-record-core.target

1 timers listed.

● bbb-rap-archive-worker.service - BigBlueButton recording and playback archive worker Loaded: loaded (/usr/lib/systemd/system/bbb-rap-archive-worker.service; static; vendor preset: enabled) Active: inactive (dead) since Thu 2020-05-28 22:59:33 EDT; 2h 15min ago Condition: start condition failed at Fri 2020-05-29 01:14:31 EDT; 3s ago ConditionPathExistsGlob=/var/bigbluebutton/recording/status/recorded/*.done was not met Process: 9295 ExecStart=/usr/local/bigbluebutton/core/scripts/rap-archive-worker.rb (code=exited, status=0/SUCCESS) Main PID: 9295 (code=exited, status=0/SUCCESS)

May 28 22:59:31 bbb.vidalsystem.com rap-archive-worker.rb[9295]: /usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:10: warning: constant Gem::C...precated May 28 22:59:31 bbb.vidalsystem.com rap-archive-worker.rb[9295]: /usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:29: warning: constant Gem::C...precated May 28 22:59:31 bbb.vidalsystem.com rap-archive-worker.rb[9295]: /usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:30: warning: constant Gem::C...precated May 28 22:59:31 bbb.vidalsystem.com rap-archive-worker.rb[9295]: /usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:10: warning: constant Gem::C...precated May 28 22:59:31 bbb.vidalsystem.com rap-archive-worker.rb[9295]: /usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:10: warning: constant Gem::C...precated May 28 22:59:31 bbb.vidalsystem.com rap-archive-worker.rb[9295]: /usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:10: warning: constant Gem::C...precated May 28 22:59:31 bbb.vidalsystem.com rap-archive-worker.rb[9295]: /usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:10: warning: constant Gem::C...precated May 28 22:59:31 bbb.vidalsystem.com rap-archive-worker.rb[9295]: /usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:10: warning: constant Gem::C...precated May 28 22:59:31 bbb.vidalsystem.com rap-archive-worker.rb[9295]: /usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:10: warning: constant Gem::C...precated May 28 22:59:31 bbb.vidalsystem.com rap-archive-worker.rb[9295]: /usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:10: warning: constant Gem::C...precated

● bbb-rap-sanity-worker.service - BigBlueButton recording and playback sanity check worker Loaded: loaded (/usr/lib/systemd/system/bbb-rap-sanity-worker.service; static; vendor preset: enabled) Active: inactive (dead) since Thu 2020-05-28 23:00:20 EDT; 2h 14min ago Condition: start condition failed at Fri 2020-05-29 01:14:31 EDT; 3s ago ConditionPathExistsGlob=/var/bigbluebutton/recording/status/archived/*.done was not met Process: 9341 ExecStart=/usr/local/bigbluebutton/core/scripts/rap-sanity-worker.rb (code=exited, status=0/SUCCESS) Main PID: 9341 (code=exited, status=0/SUCCESS)

May 28 23:00:20 bbb.vidalsystem.com rap-sanity-worker.rb[9341]: /usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:10: warning: constant Gem::Co...precated May 28 23:00:20 bbb.vidalsystem.com rap-sanity-worker.rb[9341]: /usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:29: warning: constant Gem::Co...precated May 28 23:00:20 bbb.vidalsystem.com rap-sanity-worker.rb[9341]: /usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:30: warning: constant Gem::Co...precated May 28 23:00:20 bbb.vidalsystem.com rap-sanity-worker.rb[9341]: /usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:10: warning: constant Gem::Co...precated May 28 23:00:20 bbb.vidalsystem.com rap-sanity-worker.rb[9341]: /usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:10: warning: constant Gem::Co...precated May 28 23:00:20 bbb.vidalsystem.com rap-sanity-worker.rb[9341]: /usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:10: warning: constant Gem::Co...precated May 28 23:00:20 bbb.vidalsystem.com rap-sanity-worker.rb[9341]: /usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:10: warning: constant Gem::Co...precated May 28 23:00:20 bbb.vidalsystem.com rap-sanity-worker.rb[9341]: /usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:10: warning: constant Gem::Co...precated May 28 23:00:20 bbb.vidalsystem.com rap-sanity-worker.rb[9341]: /usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:10: warning: constant Gem::Co...precated May 28 23:00:20 bbb.vidalsystem.com rap-sanity-worker.rb[9341]: /usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:10: warning: constant Gem::Co...precated

● bbb-rap-process-worker.service - BigBlueButton recording and playback process worker Loaded: loaded (/usr/lib/systemd/system/bbb-rap-process-worker.service; static; vendor preset: enabled) Active: active (running) since Fri 2020-05-29 01:08:31 EDT; 6min ago Main PID: 19056 (rap-process-wor) CGroup: /bbb_record_core.slice/bbb-rap-process-worker.service ├─19056 /usr/bin/ruby /usr/local/bigbluebutton/core/scripts/rap-process-worker.rb ├─19066 ruby process/presentation.rb -m e8f92bb9fd9bf8481c54e854a535a923743cc67b-1590717527747 └─19399 ffmpeg -y -v warning -nostats -max_error_rate 1.0 -i /var/bigbluebutton/recording/process/presentation/e8f92bb9fd9bf8481c54e854a535a923743cc67b-15...

May 29 01:08:31 bbb.vidalsystem.com rap-process-worker.rb[19056]: /usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:10: warning: constant Gem::...precated May 29 01:08:31 bbb.vidalsystem.com rap-process-worker.rb[19056]: /usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:29: warning: constant Gem::...precated May 29 01:08:31 bbb.vidalsystem.com rap-process-worker.rb[19056]: /usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:30: warning: constant Gem::...precated May 29 01:08:31 bbb.vidalsystem.com rap-process-worker.rb[19056]: /usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:10: warning: constant Gem::...precated May 29 01:08:31 bbb.vidalsystem.com rap-process-worker.rb[19056]: /usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:10: warning: constant Gem::...precated May 29 01:08:31 bbb.vidalsystem.com rap-process-worker.rb[19056]: /usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:10: warning: constant Gem::...precated May 29 01:08:31 bbb.vidalsystem.com rap-process-worker.rb[19056]: /usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:10: warning: constant Gem::...precated May 29 01:08:31 bbb.vidalsystem.com rap-process-worker.rb[19056]: /usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:10: warning: constant Gem::...precated May 29 01:08:31 bbb.vidalsystem.com rap-process-worker.rb[19056]: /usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:10: warning: constant Gem::...precated May 29 01:08:31 bbb.vidalsystem.com rap-process-worker.rb[19056]: /usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:10: warning: constant Gem::...precated

● bbb-rap-publish-worker.service - BigBlueButton recording and playback publish worker Loaded: loaded (/usr/lib/systemd/system/bbb-rap-publish-worker.service; static; vendor preset: enabled) Active: inactive (dead) since Fri 2020-05-29 01:08:34 EDT; 6min ago Condition: start condition failed at Fri 2020-05-29 01:14:31 EDT; 3s ago ConditionPathExistsGlob=/var/bigbluebutton/recording/status/processed/*.done was not met Process: 19054 ExecStart=/usr/local/bigbluebutton/core/scripts/rap-publish-worker.rb (code=exited, status=0/SUCCESS) Main PID: 19054 (code=exited, status=0/SUCCESS)

May 29 01:08:31 bbb.vidalsystem.com rap-publish-worker.rb[19054]: /usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:10: warning: constant Gem::...precated May 29 01:08:31 bbb.vidalsystem.com rap-publish-worker.rb[19054]: /usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:29: warning: constant Gem::...precated May 29 01:08:31 bbb.vidalsystem.com rap-publish-worker.rb[19054]: /usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:30: warning: constant Gem::...precated May 29 01:08:31 bbb.vidalsystem.com rap-publish-worker.rb[19054]: /usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:10: warning: constant Gem::...precated May 29 01:08:31 bbb.vidalsystem.com rap-publish-worker.rb[19054]: /usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:10: warning: constant Gem::...precated May 29 01:08:31 bbb.vidalsystem.com rap-publish-worker.rb[19054]: /usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:10: warning: constant Gem::...precated May 29 01:08:31 bbb.vidalsystem.com rap-publish-worker.rb[19054]: /usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:10: warning: constant Gem::...precated May 29 01:08:31 bbb.vidalsystem.com rap-publish-worker.rb[19054]: /usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:10: warning: constant Gem::...precated May 29 01:08:31 bbb.vidalsystem.com rap-publish-worker.rb[19054]: /usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:10: warning: constant Gem::...precated May 29 01:08:31 bbb.vidalsystem.com rap-publish-worker.rb[19054]: /usr/lib/ruby/vendor_ruby/rubygems/defaults/operating_system.rb:10: warning: constant Gem::...precated Hint: Some lines were ellipsized, use -l to show in full.

` Can anybody help me? Thank you

AnthonyVidal avatar May 29 '20 05:05 AnthonyVidal

When the recording is done, a timer will be triggered and look for recordings that need to be processed. This will happen behind the scene, but unfortunately, while that's happening you won't get any feedback of that in the Greenlight interface. Only after the recording has been processed will it be visible in the interface.

carroarmato0 avatar Jun 03 '20 14:06 carroarmato0

When the recording is done, a timer will be triggered and look for recordings that need to be processed. This will happen behind the scene, but unfortunately, while that's happening you won't get any feedback of that in the Greenlight interface. Only after the recording has been processed will it be visible in the interface.

But several days have passed and they are not displayed. Restart the bbb yesterday and they are not displayed either.

How can I know what phase each recording is in? and how to know if there is an error in the processing of a recording?

AnthonyVidal avatar Jun 03 '20 16:06 AnthonyVidal

This is likely connected to bigbluebutton#10223. Some hints about re-processing recordings can be found in the Admin documentation.

michi-80337 avatar Mar 07 '22 16:03 michi-80337