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Issue generating endnotes

Open ghost opened this issue 4 years ago • 7 comments

Once i try to generate endnotes it says, "Something went wrong...the issue has been logged." how can i get that resolved

ghost avatar Mar 26 '21 20:03 ghost

Ok, the script isn't handling something in the document correctly. Do you have a sample you can share (view only is fine) to try and narrow down what it is?

bennettscience avatar Mar 27 '21 00:03 bennettscience

I've identified the issue and it has to do with document structure. Some items in a doc, like tables or page numbers, don't have a start or stop position, which I'm using to add the endnote reference.

I'm working on a fix, but in the meantime, make sure all of your footnotes are on text and not on blank lines or on entire tables. For instance, if you have a footnote on an entire table, you can fix the issue by putting the note on the table heading or title somewhere.

bennettscience avatar Mar 27 '21 17:03 bennettscience

Hi! Same issue here. All footnotes are on text, and we have no tables running over footers. Unfortunately the document is confidential, so I can't share it with anyone. Would very much appreciate your help !

NielsDevisscher avatar Apr 07 '21 10:04 NielsDevisscher

@NielsDevisscher I'll keep digging into which elements throw errors. Can you confirm that the sidebar doesn't display any errors or warnings before you convert the footnotes?

bennettscience avatar Apr 12 '21 16:04 bennettscience

I'm getting this same error message. Would you take a look at my doc and see what it happening?

Treinkman avatar Jul 15 '21 04:07 Treinkman

Yes, if you make a copy and share a link with @.***, that would help.

Brian E. Bennett 574.323.8519

On Thu, Jul 15, 2021 at 12:03 AM Treinkman @.***> wrote:

I'm getting this same error message. Would you take a look at my doc and see what it happening?

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bennettscience avatar Jul 15 '21 13:07 bennettscience

TRying to generate endnotes. And am getting this error message. How can fix this, please? It is urgent Something went wrong...the issue has been logged.

okorwoit avatar Jun 28 '22 22:06 okorwoit