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Business API: Clicking link from Registration email in a new session brings back to a blank page and login doesn't do anything.

Open loneil opened this issue 4 months ago • 1 comments

  • [ ] On Firefox, none of the three login methods work.
  • [ ] This has already triggered two Ops tickets.

To Do List:

  • [ ] Update the link in the registration email to be reflective of current value.
  • [ ] Can this be parameterized?

Have noticed this in TEST env.

I register a firm and then click the link to see it from the email I get. If I haven't already been logged in, then it looks like the app is broken and non-responsive in TEST env at least. Seems like it would be a common issue if I register on one computer and then later on come back to it via the email on another one.

Scenario:

  • Register a new Firm in one browser (like I'm at the office, or registering for someone else)
  • Later on get the email ("Registration Documents from the Business Registry") with the registration docs
  • Click the link "log in to your BC Business Registry account."
  • Do this in a different browser (like later on when I've got home, etc) or have logged out on the original browser
  • Just get a blank page
  • Clicking login with BCSC there doesn't do anything

See the result in the video below. Blank page and non-functional login is at about 2:00:

https://github.com/user-attachments/assets/b98ceee3-a99f-473a-85ea-116a86ddce53

loneil avatar Dec 16 '25 22:12 loneil

The emails need to be updated with the new Business Dashboard URL.

In the scenario above, the URL should be: https://test.business-dashboard.bcregistry.gov.bc.ca/FM1142718

severinbeauvais avatar Dec 17 '25 00:12 severinbeauvais

Tested this TEST environment,

It redirects to the wrong URL - https://test.business-dashboard.bcregistry.gov.bc.cafm1142727/

Screenshot 2026-01-05 at 10.25.33 PM.png Screenshot 2026-01-05 at 10.27.00 PM.png

gunanagar avatar Jan 06 '26 03:01 gunanagar

Tested this scenario

https://test.business-dashboard.bcregistry.gov.bc.cafm1142727/

gunanagar avatar Jan 06 '26 17:01 gunanagar

It redirects to the wrong URL - https://test.business-dashboard.bcregistry.gov.bc.cafm1142727/

There are 2 problems with this URL:

  • need a / between web address and URL parameters
  • "fm1142727" should be "FM1142727"

Hence, the URL should be: https://test.business-dashboard.bcregistry.gov.bc.ca/FM1142727/.

severinbeauvais avatar Jan 06 '26 18:01 severinbeauvais

We've corrected the config in test env, did a registration and it looks right now

image.png

loneil avatar Jan 06 '26 22:01 loneil

Tested, looks good

https://test.business-dashboard.bcregistry.gov.bc.ca/FM1142734

Screenshot 2026-01-09 at 12.26.44 PM.png

gunanagar avatar Jan 09 '26 17:01 gunanagar