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_genicam.TimeoutException: Grab timed out. : TimeoutException thrown (file 'instantcameraimpl.h', line 1064)

Open ToKraTheSecond opened this issue 4 years ago • 2 comments

I am able to take single shot and continuous shot via pylon viewer, but not via pypylon examples. For example gige_action_command.py returns:

using a2A1920-51gcPRO @ 192.168.111.193
ActionDeviceKey 0x0
ActionGroupKey 0x0
ActionGroupMask 0x0
TriggerSource Line1
TriggerMode Off
AcquisitionMode SingleFrame


ActionDeviceKey 0x4711
ActionGroupKey 0x112233
ActionGroupMask 0xffffffff
TriggerSource Line1
TriggerMode Off
AcquisitionMode Continuous


issuing no-wait action command
Traceback (most recent call last):
  File "test.py", line 108, in <module>
    with cam.RetrieveResult(1000, pylon.TimeoutHandling_ThrowException):
  File "c:\tools\Anaconda3\envs\basler-cams\lib\site-packages\pypylon\pylon.py", line 3458, in RetrieveResult
    return _pylon.InstantCamera_RetrieveResult(self, *args)
_genicam.TimeoutException: Grab timed out. : TimeoutException thrown (file 'instantcameraimpl.h', line 1064)
  • cam: a2A1920-51gcPRO GigE
  • network settings:
    • cam <-PoE-> PoE switch <-GigEth-> ntb
    • all IPs are static
    • switch IP: 192.168.111.192
    • cam IP: 192.168.111.193
    • ntb eth adapter: 192.168.111.194
  • ntb OS: WIN 10 Pro
  • pypylon version: 1.7.2
  • python version 3.8.10
  • pylon viewer version: pylon 6 Camera Software Suite 6.2.0.21487
  • PoE Switch: Ubiquiti US-8-60W

Can anybody pls pinpoint me how to solve / debug this issue?

ToKraTheSecond avatar Jun 28 '21 09:06 ToKraTheSecond

Exported cam node settings: node_map_a2A1920-51gcPRO.txt

ToKraTheSecond avatar Jun 28 '21 09:06 ToKraTheSecond

I double checked all settings and for some reason pylon GigE Vision Driver was not turned on in ethernet adapter settings. As mentioned in docs Network Configuration (GigE Cameras) basler docs link. But I set it on few days ago :/. Weird :O :)

It works now : ))

ToKraTheSecond avatar Jun 28 '21 12:06 ToKraTheSecond