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Android native mobile - Screen Share content from remote user is not seen clearly

Open sohan90 opened this issue 1 year ago • 3 comments

Describe the bug

After joining the meeting call, when any remote user attempts to share their screen via the web app, the content appears blurry to mobile users

sohan90 avatar May 18 '24 12:05 sohan90

@sohan90 would you please share more detailed steps to reproduce this issue? what device(s) are in use? what versions of the the SDKs are you using?

yochum avatar Jun 14 '24 15:06 yochum

@yochum chime sdk version = 0.20.0 and this is happening in all devices its not device specific issue ive checked in pixel 8pro

sohan90 avatar Jul 18 '24 13:07 sohan90

Hi @sohan90,

Have you tried configuring video codecs on the web app? Here is the guide: https://docs.aws.amazon.com/chime-sdk/latest/dg/js-meeting-manage-codecs.html

georgezy-amzn avatar Apr 24 '25 00:04 georgezy-amzn