[JSM] Unable to fill out form programatically when raising a support request

[leslie-canva]

I need to send a payload such as

{
    "form": {
        "answers": {
            "29": {
                "adf": {
                    "version": 1,
                    "type": "doc",
                    "content": [

But I cannot seem to do this when using create_customer_request

[gonchik]

Hi! I will check later. btw, do you use cloud or on-prem ?

[porkcharsui]

I've hit the same issue - I'm using Cloud JIRA and cannot pass in form field as documented: https://developer.atlassian.com/cloud/jira/service-desk/rest/api-group-request/#api-rest-servicedeskapi-request-post