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Use #send_notice as a way to 'ack' in Pagerduty service.

Open asenchi opened this issue 11 years ago • 4 comments

Not sure how this hasn't been in here before, seems required.

asenchi avatar Jun 19 '14 14:06 asenchi

Hmm, so this might be breaking... going to check with some people I know using this.

asenchi avatar Jun 19 '14 14:06 asenchi

Curious - why do you want comsat to be able to ack a page?

gorsuch avatar Jun 19 '14 15:06 gorsuch

That's a valid question. Two things I can think of:

  • Service handlers ack'ing pages and resolving upon success (I need to think of this a bit more)
  • Frontends where alerts can be managed.

I'm not sure... at first it seemed incredibly useful, but I think you're question is a good one. I do know that I think moving to aliasing notice to alert rather than the other way is a better interface. Need to think on it a bit...

asenchi avatar Jun 19 '14 15:06 asenchi

Service handlers ack'ing pages and resolving upon success

Oh, interesting. So:

  • monitoring system has an embedded comsat that it uses to route alerts to an event handler
  • event handler has an embedded comsat thing as well, allowing it to route messages as well?

gorsuch avatar Jun 19 '14 16:06 gorsuch