Add issue templates
A menu of issue categories will be presented when the user begins the issue creation process.
The issue will be prefilled with prompts for the specific information needed for each issue type.
If none of the issue types are applicable, the user can click the "Open a blank issue" link at the bottom of the issue template chooser page to get the previous issue creation behavior.
The default organization level security policy is linked to for people wanting to report a security vulnerability.
Links are provided to the Arduino Language Reference, Arduino Forum, and Arduino Developers Mailing list to redirect support requests.


References:
- https://docs.github.com/en/github/building-a-strong-community/about-issue-and-pull-request-templates
- https://docs.github.com/en/github/building-a-strong-community/creating-a-pull-request-template-for-your-repository
- https://docs.github.com/en/github/building-a-strong-community/configuring-issue-templates-for-your-repository#configuring-the-template-chooser
Seems to be still in limited early release, so I don't think it's available to us yet, but definitely worth keeping an eye out for this super nice new issue template system GitHub made: https://twitter.com/Frenck/status/1355620350176976901
UPDATE: Now in use in the arduino/arduino-ide repo: https://github.com/arduino/arduino-ide/pull/916