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Improve wording of the email sent when indexing fails due to DB lock timeout

Open neilb opened this issue 5 years ago • 1 comments

When the indexer fails due to a DB lock timeout, we send an email to the uploader.

We could improve the email by:

  • mentioning that this sometimes happens
  • tell them that they can force a reindex
  • tell them how they can check what entries are in the index for their dist

neilb avatar Jun 26 '20 09:06 neilb

Email that Neil sent me would be an excellent starting point, since it told me everything I needed to know.


When you get an error like this, it’s best to wait a bit and see whether your release got indexed. Looking in the CPAN Index, I see:

Carp::Assert::More 2.000001 P/PE/PETDANCE/Carp-Assert-More-2.0.1.tar.gz

So the index was updated with your release, so everything’s ok.

If had seen the previous release still listed in the index, you can ask PAUSE to retry the indexing: in the left sidebar you’ll see "Force Reindexing". If you select that, you can pick a tarball and then hit "Reindex". Usually that will do the trick. If not, then contact the PAUSE admins.

petdance avatar Sep 12 '21 16:09 petdance