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Missing functionality for automated chargeback handling (v1 vs v2)

Open acirtautas opened this issue 5 years ago • 2 comments

Following the integration guide on handling IPN notifications: https://amazonpaycheckoutintegrationguide.s3.amazonaws.com/amazon-pay-checkout/set-up-instant-payment-notifications.html#ipn-types

Chargeback notification can be initiated, but the only way to handle it is:

Look up chargeback details in Seller Central using the chargePermissionId

This is inconsistent with v1 API, where chargeback information was normally included in IPN.

Therefore I believe that chargeback object get method is clearly missing in v2 API.

acirtautas avatar Jan 12 '21 12:01 acirtautas

Two weeks passed and no reaction.

acirtautas avatar Jan 26 '21 10:01 acirtautas

Thanks for the heads up. We are looking into it

shangamesh avatar Feb 04 '21 16:02 shangamesh