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Chat guide: task-oriented chats

Open vladvelici opened this issue 3 months ago • 4 comments

Description

Chats linked to something else, like a meeting or call, delivery, document like google docs, or a support ticket. Typically small groups or 1:1.

https://ably.atlassian.net/browse/CHA-900

Checklist

  • [ ] Commits have been rebased.
  • [ ] Linting has been run against the changed file(s).
  • [ ] The PR adheres to the writing style guide and contribution guide.

vladvelici avatar Oct 16 '25 11:10 vladvelici

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✨ Finishing touches
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  • [ ] Commit unit tests in branch task-oriented-chat

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coderabbitai[bot] avatar Oct 16 '25 11:10 coderabbitai[bot]

Last things to decide:

  1. Entirely drop pricing section or keep it? I've removed a few mentions of pricing but there was some duplication.
  2. Push notifications thread
  3. "Engaging experience" wording

cc @AndyTWF @david-hernandez-ably

vladvelici avatar Nov 07 '25 13:11 vladvelici

Last things to decide:

  1. Entirely drop pricing section or keep it? I've removed a few mentions of pricing but there was some duplication.
  2. Push notifications thread
  3. "Engaging experience" wording

cc @AndyTWF @david-hernandez-ably

  1. I think we need to talk about how Ably's pricing works for you calling out the key wins, but just avoiding detailed breakdown.
  2. It's not currently possible to send push notifications via Chat directly (as you can't set the extras payload without Pub/Sub), so we should decide whether we tell people about how to send PN's via a correctly-formatted pubsub message on the chat channel, or as a message on a separate channel / direct publish.
  3. Suggestion works for me.

AndyTWF avatar Nov 10 '25 09:11 AndyTWF

@AndyTWF @david-hernandez-ably I've updated pricing and push notifications sections. Let me know what you think :)

vladvelici avatar Nov 10 '25 13:11 vladvelici