Futures Websocket "futuresUser" not returning the parameter "msg"

[brunocisowski]

As in title above :point_up_2:

[kyky1997]

I got updates in the beginning for 10-20 minutes, after that not receiving updates anymore.

*Spot trading ws updates still working fine after hours.

[DevHusariaSolutions]

Same for me, no data incoming!

Tested for URLs:

• testnet.binance.vision
• fstream.binance.com
• fstream-auth.binance.com

[kyky1997]

I got updates in the beginning for 10-20 minutes, after that not receiving updates anymore.

*Spot trading ws updates still working fine after hours.

Updates:

• I've solved the problem by adding a ping to the URL once every 5 minutes, then I will receive the updates until the listen key expired

[MehmetDT]

Its not working for me . Still no data incoming. How do you fix that

[haydar-can]

Does anyone know the solution to this problem? The problem is for me too