ValveSoftware
3.6.x Preview/Beta Branches do not allow Steam Deck to Sleep
- Steam client version: 1719453458
- SteamOS version: SteamOS 3.6.8 Beta
- Opted into Steam client beta?: [Yes]
- Opted into SteamOS beta?: [Yes]
- Have you checked for updates in Settings > System?: [Yes]
Please describe your issue in as much detail as possible:
Beta/Preview Channels do not allow Steam Deck to go to sleep. Pressing power button will play sleep video, but after about 1-2 seconds the SD will play the "power on" sound and re-awaken. Uninstalled Decky to ensure it was not being caused by that. SD OLED, i have the stock Kingston 512GB NVMe
Edit: Uploaded System Report after bug, profile name: SpoopyToots
Steps for reproducing this issue:
- Be on Beta/Preview
- Press Power Button for Sleep
- Do not get sleep mode
$ cat /sys/power/pm_wakeup_irq
cat: /sys/power/pm_wakeup_irq: No data available
$ cat /proc/interrupts
$ cat /proc/interrupts
CPU0 CPU1 CPU2 CPU3 CPU4 CPU5 CPU6 CPU7
0: 45 0 0 0 0 0 0 0 IO-APIC 2-edge timer
1: 19 0 0 0 0 0 14 0 IO-APIC 1-edge i8042
4: 70 0 0 0 110 0 0 0 IO-APIC 4-edge AMDI0010:02
6: 0 0 0 0 0 0 0 0 IO-APIC 6-edge AMDI0010:03
7: 7177 0 0 0 0 0 665 0 IO-APIC 7-fasteoi pinctrl_amd
8: 0 0 0 0 0 1 0 0 IO-APIC 8-edge rtc0
9: 3400 369 0 0 0 0 0 0 IO-APIC 9-fasteoi acpi
10: 17219 0 1075 0 0 0 0 0 IO-APIC 10-edge AMDI0010:00
11: 471452 0 0 938 0 0 0 0 IO-APIC 11-edge AMDI0010:01
15: 0 0 176 1992 0 0 0 0 IO-APIC 15-edge ttyS5
25: 0 0 0 0 0 0 0 0 PCI-MSI-0000:00:01.2 0-edge PCIe PME, aerdrv, pcie-dpc
26: 0 0 0 0 0 0 0 0 PCI-MSI-0000:00:01.3 0-edge PCIe PME, aerdrv, pcie-dpc
27: 0 0 0 0 0 0 0 0 PCI-MSI-0000:00:01.4 0-edge PCIe PME, aerdrv, pcie-dpc
28: 0 0 0 0 0 0 0 0 PCI-MSI-0000:00:08.1 0-edge PCIe PME
29: 0 0 0 0 0 0 0 0 PCI-MSI-0000:00:08.2 0-edge PCIe PME
30: 0 0 0 0 0 0 0 0 PCI-MSI-0000:00:08.3 0-edge PCIe PME
32: 0 0 0 0 0 0 0 0 PCI-MSIX-0000:04:00.3 0-edge xhci_hcd
33: 0 0 0 0 0 0 0 0 PCI-MSIX-0000:04:00.3 1-edge xhci_hcd
34: 0 0 0 0 0 0 0 0 PCI-MSIX-0000:04:00.3 2-edge xhci_hcd
35: 0 0 0 0 0 0 0 0 PCI-MSIX-0000:04:00.3 3-edge xhci_hcd
36: 0 0 0 0 0 0 0 0 PCI-MSIX-0000:04:00.3 4-edge xhci_hcd
37: 0 0 0 0 0 0 0 0 PCI-MSIX-0000:04:00.3 5-edge xhci_hcd
38: 0 0 0 0 0 0 0 0 PCI-MSIX-0000:04:00.3 6-edge xhci_hcd
39: 0 0 0 0 0 0 0 0 PCI-MSIX-0000:04:00.3 7-edge xhci_hcd
41: 149780 0 0 0 0 0 12834 0 PCI-MSIX-0000:04:00.4 0-edge xhci_hcd
42: 0 0 0 0 0 0 0 0 PCI-MSIX-0000:04:00.4 1-edge xhci_hcd
43: 0 0 0 0 0 0 0 0 PCI-MSIX-0000:04:00.4 2-edge xhci_hcd
44: 0 0 0 0 0 0 0 0 PCI-MSIX-0000:04:00.4 3-edge xhci_hcd
45: 0 0 0 0 0 0 0 0 PCI-MSIX-0000:04:00.4 4-edge xhci_hcd
46: 0 0 0 0 0 0 0 0 PCI-MSIX-0000:04:00.4 5-edge xhci_hcd
47: 0 0 0 0 0 0 0 0 PCI-MSIX-0000:04:00.4 6-edge xhci_hcd
48: 0 0 0 0 0 0 0 0 PCI-MSIX-0000:04:00.4 7-edge xhci_hcd
50: 0 0 0 120 0 0 0 0 PCI-MSIX-0000:01:00.0 0-edge nvme0q0
51: 5938 0 0 0 0 0 0 0 PCI-MSIX-0000:01:00.0 1-edge nvme0q1
52: 0 4483 0 0 0 0 0 0 PCI-MSIX-0000:01:00.0 2-edge nvme0q2
53: 0 0 7652 0 0 0 0 0 PCI-MSIX-0000:01:00.0 3-edge nvme0q3
54: 0 0 0 5825 0 0 0 0 PCI-MSIX-0000:01:00.0 4-edge nvme0q4
55: 0 0 0 0 6409 0 0 0 PCI-MSIX-0000:01:00.0 5-edge nvme0q5
56: 0 0 0 0 0 5904 0 0 PCI-MSIX-0000:01:00.0 6-edge nvme0q6
57: 0 0 0 0 0 0 6192 0 PCI-MSIX-0000:01:00.0 7-edge nvme0q7
58: 0 0 0 0 0 0 0 5364 PCI-MSIX-0000:01:00.0 8-edge nvme0q8
60: 4449 242 0 0 0 0 0 0 PCI-MSI-0000:02:00.0 0-edge mmc0
61: 7176 0 0 0 0 0 663 0 amd_gpio 84 FTS3528:00
63: 0 0 0 0 0 0 0 0 PCI-MSIX-0000:04:00.2 0-edge psp-1
65: 26193 0 0 0 1205 0 0 0 IO-APIC 27-fasteoi AudioDSP
66: 0 0 0 0 392 0 0 0 PCI-MSI-0000:04:00.1 0-edge snd_hda_intel:card0
67: 1 0 0 0 0 0 1 0 amd_gpio 86 nau8821
68: 38496 0 0 0 0 0 0 0 PCI-MSI-0000:03:00.0 0-edge bhi, mhi, mhi, ce0, ce1, ce2, ce3, ce5, ce7, ce8, DP_EXT_IRQ, DP_EXT_IRQ, DP_EXT_IRQ, DP_EXT_IRQ, DP_EXT_IRQ, DP_EXT_IRQ, DP_EXT_IRQ, DP_EXT_IRQ, DP_EXT_IRQ, DP_EXT_IRQ
69: 161459 0 0 0 0 12773 0 0 PCI-MSIX-0000:04:00.0 0-edge amdgpu
NMI: 1 5 5 5 5 5 337 4 Non-maskable interrupts
LOC: 242344 232212 226364 199747 345582 156457 340875 160101 Local timer interrupts
SPU: 0 0 0 0 0 0 0 0 Spurious interrupts
PMI: 1 5 5 5 5 5 338 4 Performance monitoring interrupts
IWI: 525 1 5 0 0 500 0 0 IRQ work interrupts
RTR: 0 0 0 0 0 0 0 0 APIC ICR read retries
RES: 7204 8378 9580 7225 4669 4219 5169 22034 Rescheduling interrupts
CAL: 234238 233766 273941 234717 254323 233941 260024 279312 Function call interrupts
TLB: 9259 7618 9945 7137 8202 8341 9661 10152 TLB shootdowns
TRM: 0 0 0 0 0 0 0 0 Thermal event interrupts
THR: 0 0 0 0 0 0 0 0 Threshold APIC interrupts
DFR: 0 0 0 0 0 0 0 0 Deferred Error APIC interrupts
MCE: 0 0 0 0 0 0 0 0 Machine check exceptions
MCP: 4 3 3 3 3 3 3 3 Machine check polls
ERR: 0
MIS: 0
PIN: 0 0 0 0 0 0 0 0 Posted-interrupt notification event
NPI: 0 0 0 0 0 0 0 0 Nested posted-interrupt event
PIW: 0 0 0 0 0 0 0 0 Posted-interrupt wakeup event
$ uname -a Linux steamdeck 6.5.0-valve12-1-neptune-65-g1889664e19fc #1 SMP PREEMPT_DYNAMIC Fri, 21 Jun 2024 00:07:43 +0000 x86_64 GNU/Linux
same thing for me
similar to this altho im not sure if its still an SSD related issue
submitted report steamuser: lyndonguitar
Ok so it’s definitely Bluetooth related as you know. But even when you turn it off in Gaming Mode, it seems to turn itself back on in the background after some time. And it’s only able to be turned off in desktop mode.
BUT even when you turn it off in desktop mode, it’ll still turn itself back on. The last time it happened today: after i turned the Bluetooth off and returned to gaming mode, I put the SD to sleep. And it appeared to successfully shut down. About 2 minutes later the SD turned on by itself again. Went to desktop mode, Bluetooth was back on. I’ve uploaded 2 more system reports but only the last one should be relevant if you wanted to investigate further.
Thank you
I managed to find a repro. Pair the same Steam Controller two times through bluetooth.
same thing for me
similar to this altho im not sure if its still an SSD related issue
submitted report steamuser: lyndonguitar
turning off bluetooth did not fix mine
submitted another report with the same username
I managed to find a repro. Pair the same Steam Controller two times through bluetooth.
Specifically a Steam Controller? i have one but never connected it to this SD. I did do this twice though with the Dualsense i usually use, same result.
Edit: Dusted off my old Steam Controller, same result
Ok so maybe a bit of progress? I deleted all my previously paired devices. And turned off "allow device to wake SD" on all of them before deleting. Successfully went to sleep. Re-paired Dualsense, kept "allow to wake" on, still sleeping. Will report if the issue returns.
Sleeps with BT enabled as well.
After a couple of days, the issue always seems to come back after some time. The only consistent solution I've had is to have no previously paired devices and turn the bluetooth on then off in the Steam UI. That will make the issue go away temporarily again. This issue only started happening on the 3.6 branch. I was on Preview before and had to switch to Beta to make the issue go away. Now that Beta is on 3.6, the issue is present again.
I've run into the same issue. Was connected to my AirPods Pro. The screen turns back on right after the sleep mode animation.
Same issue here on the OLED deck. Pressing the sleep button on Preview wakes up immediately after the sleep animation. I had to reverse to Main. It has happened for me even with the previous fix in beta.
Bluetooth is turned off.
Some time ago the console fell asleep normally. After one of the updates, I noticed that NFS Unbound wouldn't go to sleep (and it did!) - the console wakes up after pressing the POWER button. I thought - okay, EA probably messed something up. And I discovered that the EABackground background service was preventing the console from falling asleep. I give up.
I played non-steam games for some time and had no problem sleeping.
The new season of Last Epoch came out yesterday and... I turn the game off and the console wakes up after I turn it off! E.g. Diablo 4 sleeps without any problems (STEAM version) I downloaded the "pause game" plugin but it doesn't help (it helps with Fallout 4, because I also have trouble sleeping) SteamOS 3.7 and 3.6.8 (OLED) For test i back to 3.5.8 and sleep work very well...
I have same problem. I tried:
- Toggle "Use as Wake Move" in customization tab
- Updates from beta and preview branches
- Disable bluetooth
- Extract sd card
- Factory Reset
- "Re-image Steam Deck" from usb here
All of this points not working for me. It's so sad.
I сreate system report after "wrong sleep mode".
$ uname -a
Linux steamdeck 6.5.0-valve12-1-neptune-65-g1889664e19fc #1 SMP PREEMPT_DYNAMIC Fri, 21 Jun 2024 00:07:43 +0000 x86_64 GNU/Linux
Stock SSD: phison esmp001tkb5c3-e19ts
SteamDeck Oled
systemreport_20240728150852.txt konsole_.txt
@KonstantinAlexeevich do you have any USB devices plugged in?
Your system report says that your deck is not going to sleep due to a USB device requesting immediate wakeup.
Does your system suspend correctly if you switch to the stable channel?
@lostgoat
Yesterday maybe usb was plugged in. Today I maded "Re-image Steam Deck" again and update to latest version by stable channel
(deck@steamdeck ~)$ uname -a
Linux steamdeck 6.1.52-valve16-1-neptune-61 #1 SMP PREEMPT_DYNAMIC Tue, 06 Feb 2024 00:51:49 +0000 x86_64 GNU/Linux
After that I do:
- run steam deck
- create system report
- push power button
- after few seconds steam deck awake itself again
- create system report
No one USB device wasn't plugged in this time
reports: systemreport-20240729182345.txt systemreport-20240729182442.txt
After awake my deck has no sound and a must shutdown it before I can play with sound. This is my root problem.
@lostgoat I tried installed windows, format ssd, and reimage steam deck again. It's not working. Is it possible to fix that by changing SSD?