ValveSoftware
Blade & Soul NEO (3669060)
Compatibility Report
- Name of the game with compatibility issues: Blade & Soul NEO
- Steam AppID of the game: 3669060
System Information
- GPU: RX 9070 XT
- Video driver version: Mesa git
- Kernel version: Linux ian-endeavouros 6.16.0-rc3-1-mainline #1 SMP PREEMPT_DYNAMIC Mon, 23 Jun 2025 16:45:21 +0000 x86_64 GNU/Linux
- Link to full system information report as Gist:
- Proton version: Proton Experimental
I confirm:
- [X ] that I haven't found an existing compatibility report for this game.
- [X ] that I have checked whether there are updates for my system available.
Symptoms
Game Crashes with message:
Reproduction
Launch game and it should crash after the message above
Manually installing webview2 allows me to accept terms and make a pin passcode, but it crashes on the character creation screen
Okay game seems to be working with GE-Proton10-7 after i disabled wine exports with protontricks
-
protontricks -c "wine control" 3669060 - on the staging tab check "hide wine exports..." and click on ok.
I also installed d3dcompiler_47 (with protontricks 3669060 --gui) and set windows version to 11 (first command), but i don't think neither of these are necessary.
There is still one lingering problem, opening settings in-game crashes, you can change settings while on the character selection screen yet another log, should contain info about the crashing that happens when opening in-game settings steam-3669060.zip
I see GE-Proton10-8 Released has:
add protonfixes for Blade & Soul NEO -- game is now playable but there is a known crash in-game when you open the settings. Opening the settings at character select works fine
Thank you sir!
Hello @Nurgiel the using of Proton-GE just to play the game is not what were looking for.
But I hope it still functions on that version.
I see GE-Proton10-8 Released has:
add protonfixes for Blade & Soul NEO -- game is now playable but there is a known crash in-game when you open the settings. Opening the settings at character select works fine
Thank you sir!
After lots of experimentation (and I'm not exactly sure which one of these things worked) I got the options menu to load in game.
In Protontricks I have enabled: -devenum -dotnet48 -dpvoice -dxdiagn -pdh -powershell
Replying to https://github.com/ValveSoftware/Proton/issues/8873#issuecomment-3458358141
dotnet48 was the missing puzzle piece! also need to disable xalia so that you dont get a million popups during dotnet48 install.
Thanks GE! That has bugged me for a while. The 10-24 protonfix is working!
looks like its busted again in proton-experimental. game does not open. needs bisecting
Hello @GloriousEggroll, please add PROTON_LOG=1 %command% to the game's launch options, reproduce the regression, and attach the generated $HOME/steam-$APPID.log to this issue report as a file. (Proton logs compress well if needed.)
broken log:
working log:
main difference:
1156552.332:0164:0174:err:ole:CoGetContextToken apartment not initialised
1156552.401:0164:0168:fixme:combase:RoGetActivationFactory (L"Windows.Foundation.Diagnostics.AsyncCausalityTracer", {50850b26-267e-451b-a890-ab6a370245ee}, 000000000011DF28): semi-stub
1156552.401:0164:0168:err:combase:RoGetActivationFactory Failed to find library for L"Windows.Foundation.Diagnostics.AsyncCausalityTracer"
these does not occur in the working log
GE-Proton10-25 still works, but the wine commit from that build now says "This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository." which means someone rebased and force-pushed upstream, so I can't see what they changed within that commit tree. I hit this same problem when bisecting Heroes of Newerth Reborn (which also broke). Luckily for that I found an old post that said it needed gdiplus in winetricks and that worked. Sadly adding gdiplus does not resolve the issue here.