[Bug]: COOP account returns balance, but no transactions go through because it's not connected

[suemnjeri]

Description

Coop Bank balance is successful and is returned immediately. The balance is updated on the account page, but on the homepage, the part next to the account just displays a dash not the balance. This poses a problem because when I try to send money from the account, it always asks me to connect by requesting the balance. So I deleted the account and tried to connect again, but now it picks the wrong account (COOP supports 2 accounts).

Steps to reproduce

Steps to reproduce

1. Open stax app
2. Request coop balance by Clicking on refresh next to account number.
3. Enter pin
4. Wait for message. Message is returned and correct balance displayed.
5. Attempt to Send money from account to mpesa. It displays that it needs to connect by requesting the balance. Accept the prompt, balance is returned, try to send again, same request to ask for balance.
6. Delete account and reconnect again by asking balance. Wrong account balance (for the 1st account) is returned.

Expected result

A request for coop balance returns the correct balance, updates it on the bank account page, and updates it on the homepage next to the account.

Actual result

The account balance is returned as a message and updated on the bank account page, but not on the home page next to the account number.

Link to screenshots/screen recordings

https://drive.google.com/file/d/19T6Xa-hljMGn-qLiEoDmN22GZkHZiKSB/view?usp=drivesdk

Device name

Huawei y5 2019

Android OS

9

App version

1.19.0

Config version

20230112110509

Is your phone dual SIM or single SIM?

Dual SIM

Which telco are you using for this test?

Safaricom

Stax device ID or email address

[email protected]