Stax icon indicating copy to clipboard operation
Stax copied to clipboard

[Bug]: Airtime balance not displayed

Open suemnjeri opened this issue 3 years ago • 0 comments

Description

Checking the airtime took around 1 minute with the pending status. The app indicates it was successful but only a partial response is displayed and the balance does not appear here. Checking mpesa balance was successful immediately, but it took about 2 minutes for the app to update the balance and remove the pending status.

Steps to reproduce

  1. Open stax app
  2. Request airtime balance
  3. Wait for message
  4. App indicates as successful but does not show the balance on the Sim page.

Expected result

Sim balance should be displayed on the app

Actual result

The Sim page contains other information but not the airtime balance

Link to screenshots/screen recordings

https://drive.google.com/file/d/19T6Xa-hljMGn-qLiEoDmN22GZkHZiKSB/view?usp=drivesdk

Device name

Huawei y5 2019

Android OS

9

App version

1.19.0

Config version

20230112110509

Is your phone dual SIM or single SIM?

Dual SIM

Which telco are you using for this test?

Safaricom

Stax device ID or email address

[email protected]

suemnjeri avatar Jan 13 '23 12:01 suemnjeri