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[Bug]: Transaction fails when buying airtime with Mpesa

Open jnjerin opened this issue 3 years ago • 4 comments

Description

Transaction fails when buying airtime with Mpesa returning a no response message.

Steps to reproduce

  1. Open the Stax app.
  2. On the home screen click on the buy airtime icon.
  3. On the “pay with” input field, select M-PESA.
  4. On the “recipient network” input field, select Safaricom.
  5. Select "myself" as recipient
  6. On the “Amount” input field, enter the amount you wish to buy and click continue.
  7. Input your Mpesa PIN
  8. Observe the transaction

Expected result

After the transaction is complete, it returns a successful status, updates the balance and the recipient receives airtime.

Actual result

Transaction completes with a fail status and recipient does not receive airtime.

Link to screenshots/screen recordings

https://drive.google.com/file/d/1tUipl2c35a_3_tDWj0wg6oAv_Z1z0uWJ/view?usp=sharing

Device name

Redmi Note 9S

Android OS

10

App version

1.18.10

Config version

20230106114514

Is your phone dual SIM or single SIM?

Dual SIM

Which telco are you using for this test?

Safaricom

Stax device ID or email address

11f9c800e06a3cea

jnjerin avatar Jan 06 '23 13:01 jnjerin

@jnjerin looks like a device restart might fix your issue

davkutalek avatar Jan 06 '23 17:01 davkutalek

@davkutalek I will communicate this to her

jimiegha avatar Jan 09 '23 14:01 jimiegha

@jimiegha did a device restart fix this issue?

jshorland avatar Jan 31 '23 20:01 jshorland

Yes, but it wasn't a permanent fix

On Tue, Jan 31, 2023 at 8:58 PM Jess Shorland @.***> wrote:

@jimiegha https://github.com/jimiegha did a device restart fix this issue?

— Reply to this email directly, view it on GitHub https://github.com/UseHover/Stax/issues/910#issuecomment-1411061413, or unsubscribe https://github.com/notifications/unsubscribe-auth/A3RX2OTH4J6MPBWPADEZ6F3WVF4F7ANCNFSM6AAAAAATTDBEWQ . You are receiving this because you were mentioned.Message ID: @.***>

jimiegha avatar Feb 02 '23 20:02 jimiegha