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[Bug]: Can't buy airtime using Mpesa

Open Mally13 opened this issue 3 years ago • 0 comments

Description

I get the error "this service cannot be used to buy airtime" and an alert "please fix the errors shown in red"

Uploading WhatsApp Image 2022-11-23 at 19.41.26.jpeg…

Steps to reproduce

  1. Open Stax app
  2. Select Buy Airtime
  3. Select Pay with Mpesa
  4. Enter a contact phone number
  5. Enter the amount
  6. Press continue to start the process

Expected result

That the Buy airtime process starts since the inputs are valid

Actual result

The process doesn't start I get the error "this service cannot be used to buy airtime" and an alert "Please fix the errors shown in red"

Link to screenshots/screen recordings

Uploading WhatsApp Image 2022-11-23 at 19.41.26.jpeg…

Device name

Oppo A53- Model CPH2127

Android OS

11

App version

1.18.2

Config version

20221122200424

Is your phone dual SIM or single SIM?

Dual SIM

Which telco are you using for this test?

Safaricom

Stax device ID or email address

[email protected]

Mally13 avatar Nov 24 '22 11:11 Mally13