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[BUG] Audio crackling out

Open ashvinJeevarasa opened this issue 4 years ago • 1 comments

STOP!! Before submitting this bug report, make sure you have filled out the information below and renamed the title of this issue (ex. [BUG] UrlError when trying to stream an episode on 9ani.app). The information you provide helps us diagnose the problem and organize our issue tracker.

Describe the bug When I play a video, the audio crackles (didnt happened in build 5) and after a while, the audio cuts off. I have to get off the video and get back on it for the audio to come back but the crackling doesnt disappera

To Reproduce Play a video and wait a while

Expected behavior The audio playing normally

Screenshots If applicable, add screenshots to help explain your problem.

Device: Replace the following with the device on which you're experiencing this issue.

  • Device: iPhone 12 Pro
  • OS: iOS 14.5
  • Version: 1.2.7 build 6

Crash Log

If applicable, paste the crash log inside this block.
(Goto Settings.app -> Privacy -> Analytics & Improvements -> Analytics Data to find crash logs)

Additional context Add any other context about the problem here.

ashvinJeevarasa avatar May 09 '21 13:05 ashvinJeevarasa

What source and server are you using?

Would you mind also fully closing your app, opening an episode, watching it until the audio cuts out, and sending us the logs?

To get to the logs follow these steps:

Click settings at the top of the watch next tab -> 
Scroll down to the DATA AND PRIVACY tab -> 
Click Analytics & Improvements -> 
Click on Export Runtime Logs -> 
Choose the Full Version option -> 
Save the log file to the Files App ->
Send that file to uttiya_#3992 on discord or through GitHub using a new comment on this issue.

Layendan avatar May 09 '21 18:05 Layendan