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Monitors - clarify share option

Open kimsauce opened this issue 3 years ago • 2 comments

We do not have a share option for monitors. Monitors stop executing when the creator is deleted. In that case, you need to duplicate the monitor under another user.

The https://help.sumologic.com/docs/alerts/monitors/monitor-faq/#one-of-our-monitors-suddenly-stopped-sending-notifications-even-though-i-see-it-on-the-monitors-page and https://help.sumologic.com/docs/manage/users-roles/users/delete-user/#what-happens-when-you-delete-a-user page mentions this.

we should update the monitors documentation to include a heads up about this.

Slack Message

kimsauce avatar Dec 21 '22 00:12 kimsauce

@Melvin-CnC please write a note for the https://help.sumologic.com/docs/alerts/monitors/#limitations page "Note: You cannot share monitors, you must duplicate the monitor under another user" and get @angadrandhawa1 to review.

stacykor avatar Jan 25 '23 17:01 stacykor

@stacykor added and later edited the note [as suggested by Megha]

Melvin-CnC avatar Jan 27 '23 13:01 Melvin-CnC