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Arctis 9 - timeout on newer firmware

Open bielej opened this issue 3 years ago • 1 comments

Description

This is a very similar issue as in https://github.com/Sapd/HeadsetControl/issues/242 HeadsetControl worked with my headset before updating the firmware, but on a newer (latest) firmware I'm getting a timeout:

headsetcontrol.exe  --timeout 10000 --battery
Found SteelSeries Arctis 9!
Failed to set/request battery status, because of timeout, try again.

SteelSeriesEngine3Client_2023-04-15_21-10-00

Headset Name

Arctis 9

On which OS does the problem happen?

Windows

Device information

Detailed Device Information
Device Found
 VendorID: 0x1038
ProductID: 0x12c2
 path: \\?\HID#VID_1038&PID_12C2&MI_02#9&b25debb&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
 serial_number:
 Manufacturer: SteelSeries
 Product:      SteelSeries Arctis 9
 Interface:    2
 Usage-Page: 0xff00 Usageid: 0x1

Device Found
 VendorID: 0x1038
ProductID: 0x12c2
 path: \\?\HID#VID_1038&PID_12C2&MI_00#9&31861737&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
 serial_number:
 Manufacturer: SteelSeries
 Product:      SteelSeries Arctis 9
 Interface:    0
 Usage-Page: 0xffc0 Usageid: 0x1

Device Found
 VendorID: 0x1038
ProductID: 0x12c2
 path: \\?\HID#VID_1038&PID_12C2&MI_01#9&1e55faf9&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
 serial_number:
 Manufacturer: SteelSeries
 Product:      SteelSeries Arctis 9
 Interface:    1
 Usage-Page: 0xc Usageid: 0x1


bielej avatar Apr 15 '23 19:04 bielej

This issue is stale because it has been open 300 days with no activity. Remove stale label or comment or this will be closed in 60 days.

github-actions[bot] avatar Feb 10 '24 01:02 github-actions[bot]

This issue was closed because it has been stalled with no activity.

github-actions[bot] avatar Apr 10 '24 02:04 github-actions[bot]