SFDO-Community
[BUG] Registration QR image broken
Describe the bug Summit_Events_Instances__r.summit__Registration_QR_Code__c field does not generate the QR code and displays a broken image icon instead. I was able to create a new QR field (Registration QR Code v2) that uses a different website API to generate the QR and it was successful, so I suspect the issue is with the Google Chart API. New QR Field formula: IF($Setup.summit__Summit_Events_Settings__c.summit__Managed_Package__c, IMAGE('https://api.qrserver.com/v1/create-qr-code/?data=' + summit__Event__r.summit__Community_Base_URL__c + 'summit__SummitEventsRegister?instanceID=' + Id + '&size=400x400','Scan QR code to open record in mobile.',250,250), IMAGE('https://api.qrserver.com/v1/create-qr-code/?data=' + summit__Event__r.summit__Community_Base_URL__c + 'SummitEventsRegister?instanceID=' + Id + '&size=400x400','Scan QR code to open record in mobile.',250,250) )
To Reproduce Steps to reproduce the behavior:
- Go to Summit Event Instance record
- Scroll down to Registration section
- See error: broken image displayed on Registration QR Code field.
Expected behavior QR code should appear for the Registration link.
Screenshots
Desktop (please complete the following information):
- OS: Windows 10
- Browser: Chrome
- Version: 125.0.6422.61
Additional context
Thank you for submitting the bug @ppetersen15! The QR Code is generated leveraging a Google service and we recently learned that Google stopped providing this service, thus breaking rendering of QR Codes - https://developers.google.com/chart/infographics/docs/qr_codes
We're currently working on a way to resolve this, so more to come!
