test: create tests for Routing to bot agent

[jessicaschelly]

Proposed changes (including videos or screenshots)

This PR adds end-to-end tests for the bot agent routing functionality in Omnichannel. The tests verify the behavior of chat assignments when bot routing is enabled and disabled on Manual Selection

New Tests Added

Bot Agent Routing - Manual Selection

• Verifies that bot agents are prioritized over human agents when the setting is enabled
• Verifies that bot agents are not priotized over human agents when the setting is disabled
• 🔧 Tests bot agent assignment when bot is offline (currently marked as fixme)

Issue(s)

https://rocketchat.atlassian.net/browse/QA-69

Steps to test or reproduce

Further comments

• One test is currently marked as fixme due to pending investigation of bot offline routing behavior

[dionisio-bot[bot]]

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Latest commit: d41eccc5ed1d67c863e13d9708d78d2e88554563

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[codecov[bot]]

Codecov Report

:white_check_mark: All modified and coverable lines are covered by tests. :white_check_mark: Project coverage is 64.58%. Comparing base (d6fa67e) to head (d41eccc). :warning: Report is 731 commits behind head on develop.

Additional details and impacted files

@@             Coverage Diff             @@
##           develop   #35684      +/-   ##
===========================================
- Coverage    64.61%   64.58%   -0.03%     
===========================================
  Files         3128     3276     +148     
  Lines        98189   101139    +2950     
  Branches     18636    18907     +271     
===========================================
+ Hits         63442    65323    +1881     
- Misses       31919    32903     +984     
- Partials      2828     2913      +85     

Flag	Coverage Δ
e2e	57.57% <ø> (-0.01%)	:arrow_down:
unit	69.94% <ø> (+0.01%)	:arrow_up:

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