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5.0.1 - Issue Tracker links no longer work in messages

Open wreiske opened this issue 3 years ago • 7 comments

Description:

After upgrading to 5.0.1, the issue tracker links no longer work.

Steps to reproduce:

  1. Enable Issue Tracker Links in the Message Settings inside the administration panel
  2. Send a message to any room or DM with a hashtag (#) and a number. Like #12345

image

Expected behavior:

The number should become a clickable hyperlink.

Actual behavior:

image

Server Setup Information:

  • Version of Rocket.Chat Server: 5.0.1
  • Operating System: Debian 10
  • Deployment Method: tar
  • Number of Running Instances: 5
  • DB Replicaset Oplog: yes
  • NodeJS Version: v14.19.3
  • MongoDB Version: 5.0.9 / wiredTiger (oplog Enabled)

Client Setup Information

  • Desktop App or Browser Version image

  • Operating System: Windows 10

wreiske avatar Aug 10 '22 20:08 wreiske

related to https://github.com/RocketChat/Rocket.Chat/issues/24978

engelgabriel avatar Aug 10 '22 20:08 engelgabriel

Under analysis

milton-rucks avatar Aug 10 '22 21:08 milton-rucks

@engelgabriel @ggazzo This is still a problem in 5.1.3....

danel1 avatar Sep 27 '22 08:09 danel1

5.1.4, the problem is still there and we are quite used to it. I miss this feature very much.

Alexey-I avatar Oct 14 '22 11:10 Alexey-I

Is there a workaround? We are pretty used to have that feature...

memachado avatar Nov 01 '22 15:11 memachado

Also hit by this after our SaaS provider bumped us to the latest version. Interestingly, issue tracker links seem to work fine in threads.

Is there a workaround? We are pretty used to have that feature...

Technically, you can click the "Reply in Thread" button and access the tracker link through there. Not sure if this qualifies as an actual workaround ...

wonderfulspam avatar Nov 07 '22 16:11 wonderfulspam

Apparently Rocket.Chat decided to drop this feature:

image

If anyone has an idea of any workaround, would be great.

tomaszstrojny avatar Dec 27 '22 15:12 tomaszstrojny

@tassoevan @sampaiodiego @dudanogueira @engelgabriel Instead of fixing the bug / broken stuff within the new message parser you just decide to drop / deprecate the features? For real?! Could you at least provide a statement here? At the moment we're not upgrading to a 5.x release due to this bug. Also we'd then knew, if we have to look for alternatives... Thanks.

danel1 avatar Feb 02 '23 09:02 danel1

@danel1 It's not a matter of "we don't want to solve a bug". There is a design flaw involved: is #123 a reference to issue #123 or a mention to the channel "123"? As the usage of issue tracker links is fairly limited to a small number of users, the feature should probably make a comeback as an integration app.

tassoevan avatar Feb 02 '23 09:02 tassoevan

We too deeply rely on this feature and would love to get the links back. The argument of @tassoevan fits in the first view, but as this feature is already switchable 'Issue tracker links: On/Off', it's not more than putting a note to the option "if you enable, you can't link to threads anymore". From my side: please please please bring it back. Optional: define double hashtag '##' as reference to issues.

crose-project avatar Feb 25 '23 17:02 crose-project

For now we are using this app https://github.com/Dimsday/WordReplacer

To avoid conflicts channels can not have names only with numbers.

ti-paconstrushop avatar Mar 08 '23 20:03 ti-paconstrushop

How is it going with the newest 6.x.x versions? Still no links? We are using this feature for Redmine issues.

BigHotey avatar May 04 '23 07:05 BigHotey

Still not working as of Version 6.2.8.

wreiske avatar Jul 20 '23 20:07 wreiske