RocketChat
Restored installation in docker : can't install apps
Description:
When trying to install new applications, I always got this kind of message :
Sadly, an error occured while processing your request.
Request ID: 8bb56915-5197-482b-903a-a6ef1558721f
Error Code: 264
Error: workspace is missing
I already tried to re-connect this self hosted instance to my cloud console, and synced. The problem is still here.
Steps to reproduce:
Just trying to install a free app in the market place.
I recently moved this old ubuntu installation to a docker container (using mongodump). I add some troubleshoot during first launch (because of the setup wizard, and also TOTP config) but I managed those issues using env variables. Now everything is working smoothly, expect for this marketplace error.
Server Setup Information:
- Version of Rocket.Chat Server: 5.0.2
- Operating System: Ubuntu 20.04
- Deployment Method: Docker 20.10.17
- Number of Running Instances: 1
- DB Replicaset Oplog: enabled
- NodeJS Version: 14.9.3
- MongoDB Version: 4.4.15
Client Setup Information
- Desktop App or Browser Version: desktop app 3.8.7
- Operating System: Ubuntu 20.04
We have exactly the same problem. Rocket.Chat 5.0.2 enterprise running in docker, connected and sync'ed to workspace on cloud.rocket.chat, but still I get
Sadly, an error occured while processing your request.
Request ID: 201d7dea-d37c-4894-b31c-ebbdd6c166f3
Error Code: 264
Error: workspace is missing
when trying to install an app from the marketplace.
