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bug: phone keeps ringing after picking up the call on a desktop client

Open kevrl opened this issue 11 months ago • 2 comments

First you need to enable this setting in Rocket.Chat server: Conference -> Enable mobile ringing (Enabled)

Description Receiving a videocall in a direct message on your phone and desktop client, will cause the phone to continue ringing after picking up the call

Expected Behavior The ringing should stop on your phone when you pick up the call on desktop client

Actual Behavior The phone keeps ringing after picking up the call on desktop client

Versions Rocket.Chat server version: 7.3.1 Rocket.Chat desktop client: 4.1.2 Rocket.Chat mobile app Android: 4.57.2 Rocket.Chat mobile app Apple: 4.57.2.73496 I'm able to reproduce the issue on both Android and IOS.

Steps to Reproduce

  1. Enable the setting on your rocket.chat server: "Conference -> Enable mobile ringing (Experimental)"
  2. Open up your Rocket.Chat desktop app
  3. Open up your Rocket.Chat mobile app and minimize it to the background
  4. Have a friend call you through a direct message (in our case we use Video Call, Jitsi)
  5. Check that it's ringing on both phone and desktop client
  6. Pick up on desktop client
  7. Your phone will continue to ring even though you are already in a call on the desktop client.
  8. If you have an IOS phone it will start to ring once you've picked up

kevrl avatar Feb 27 '25 09:02 kevrl

Hi @diegolmello , please assign this issue to me.

VishalDeval avatar Nov 20 '25 18:11 VishalDeval

Hi @diegolmello , please assign this issue to me.

Issues are not assigned to any individual, if you think you can fix the issue, feel free to open a pull request. Also please avoid mentioning anyone in the comment

Rohit3523 avatar Nov 20 '25 18:11 Rohit3523