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ubuntu 20.04 new install blank screen

Open Fernbace opened this issue 3 years ago • 2 comments

Expected Behavior

new install on Ubuntu 20.04 using install script, login screen should show

Current Behavior

http://ip-entered-during-install opens blank browser screen with http://ip-entered-during-install/#/users/login in the address field

Screenshots (if appropriate):

Possible Solution

Steps to Reproduce (for bugs)

Context

Your Environment

  • Version used:
  • Environment name and version (e.g. OS, PHP, PostgreSQL):
  • Operating System and version (desktop or mobile):
  • Link to your project: restyaboard_install.log

Fernbace avatar May 30 '22 16:05 Fernbace

@Fernbace We have checked the Restyaboard installation log file and while trying to install the PHP 7.4, dependency error thrown

The following packages have unmet dependencies: php7.4 : Depends: libapache2-mod-php7.4 but it is not going to be installed or php7.4-fpm but it is not going to be installed or php7.4-cgi but it is not going to be installed E: Unable to correct problems, you have held broken packages.

We have also checked with New Ubuntu OS with version 20.04 and the Restyaboard working correctly

Please check about the dependency issue

sridhar391 avatar May 31 '22 14:05 sridhar391

since I didn't want to further mess with the production system I tried installing from scratch on a Ubuntu 20.04 system. Since this system had apache already set up, I went with the apache option. restyaboard_install.log The logfile is attached. The result was the same, blank screen in the browser. line 3790 of the log has: psql:/var/www/html/restyaboard/sql/restyaboard_with_empty_data.sql:30: ERROR: must be owner of extension plpgsql

I wouldn't know how to fix that.

In line 584ff it says: To enable PHP 7.4 FPM in Apache2 do: a2enmod proxy_fcgi setenvif a2enconf php7.4-fpm

which I did manually

Fernbace avatar Jun 01 '22 09:06 Fernbace