Error: Class 'OCP\Server' not found

[MarceloBastos5]

After install the app analytics , nextcloud display this message

Exception: Class 'OCP\Server' not found

/var/www/nextcloud/lib/private/AppFramework/App.php - line 156:

OC\AppFramework\Http\Dispatcher->dispatch()

/var/www/nextcloud/lib/private/Route/Router.php - line 301:

OC\AppFramework\App::main()

/var/www/nextcloud/lib/base.php - line 1000:

OC\Route\Router->match()

/var/www/nextcloud/index.php - line 36:

OC::handleRequest()

help me , please

[Rello]

that is a strange one. which NC version are you using? when you disable Analytics, working again?

[MarceloBastos5]

Version 22.

Yes, working.

My installation the nextcloud can't access internet. Can be it?

Very thanks for help

[MarceloBastos5]

i installed manually the analytics

[Rello]

thats strange. how did you install it? just extracting the archive you got from github into the apps folder? did you use the oder 4.11 version? current is not nc20. I think there is some dependency that I might be missing. being airgapped in general is not the issue

[MarceloBastos5]

yes, i used the version 4.11 indicated for nextcloud 22.

i extracted the content for file in folder /var/www/nextcloud/apps then i granted permission for user www-data with chown www-data.www-data ./analytics -R

On nextcloud habilited the plugin

[mudassir1996]

I am facing the same issue on nextcloud 22.2.10. I installed the analytics 4.11.1 manually and when I visit the app it gives me internal server error. I have checked the logs and this is what I got.

{
   "reqId":"7SaFiP2ovJzPksnfvpHn",
   "level":3,
   "time":"2024-03-04T06:13:51+00:00",
   "remoteAddr":"",
   "user":"nextcloud_admin",
   "app":"index",
   "method":"GET",
   "url":"/index.php/apps/analytics/",
   "message":"Class 'OCP\\Server' not found",
   "userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.0.0 Safari/537.36 Edg/122.0.0.0",
   "version":"22.2.10.2",
   "exception":{
      "Exception":"Exception",
      "Message":"Class 'OCP\\Server' not found",
      "Code":0,
      "Trace":[
         {
            "file":"/var/www/ec_nextcloud/lib/private/AppFramework/App.php",
            "line":156,
            "function":"dispatch",
            "class":"OC\\AppFramework\\Http\\Dispatcher",
            "type":"->"
         },
         {
            "file":"/var/www/ec_nextcloud/lib/private/Route/Router.php",
            "line":302,
            "function":"main",
            "class":"OC\\AppFramework\\App",
            "type":"::"
         },
         {
            "file":"/var/www/ec_nextcloud/lib/base.php",
            "line":1008,
            "function":"match",
            "class":"OC\\Route\\Router",
            "type":"->"
         },
         {
            "file":"/var/www/ec_nextcloud/index.php",
            "line":50,
            "function":"handleRequest",
            "class":"OC",
            "type":"::"
         }
      ],
      "File":"/var/www/ec_nextcloud/lib/private/AppFramework/Http/Dispatcher.php",
      "Line":158,
      "Previous":{
         "Exception":"Error",
         "Message":"Class 'OCP\\Server' not found",
         "Code":0,
         "Trace":[
            {
               "file":"/var/www/ec_nextcloud/lib/private/AppFramework/Http/Dispatcher.php",
               "line":217,
               "function":"index",
               "class":"OCA\\Analytics\\Controller\\PageController",
               "type":"->"
            },
            {
               "file":"/var/www/ec_nextcloud/lib/private/AppFramework/Http/Dispatcher.php",
               "line":126,
               "function":"executeController",
               "class":"OC\\AppFramework\\Http\\Dispatcher",
               "type":"->"
            },
            {
               "file":"/var/www/ec_nextcloud/lib/private/AppFramework/App.php",
               "line":156,
               "function":"dispatch",
               "class":"OC\\AppFramework\\Http\\Dispatcher",
               "type":"->"
            },
            {
               "file":"/var/www/ec_nextcloud/lib/private/Route/Router.php",
               "line":302,
               "function":"main",
               "class":"OC\\AppFramework\\App",
               "type":"::"
            },
            {
               "file":"/var/www/ec_nextcloud/lib/base.php",
               "line":1008,
               "function":"match",
               "class":"OC\\Route\\Router",
               "type":"->"
            },
            {
               "file":"/var/www/ec_nextcloud/index.php",
               "line":50,
               "function":"handleRequest",
               "class":"OC",
               "type":"::"
            }
         ],
         "File":"/var/www/ec_nextcloud/apps/analytics/lib/Controller/PageController.php",
         "Line":90
      },
      "CustomMessage":"--"
   }
}

This is how I installed the app

tar -zxvf analytics-4.11.1.tar.gz
chown -R www-data:www-data analytics
sudo -u www-data php occ app:enable analytics

[Rello]

that is strange. this is a feature that was added to NC later. But for that reasons I added the try-part around it. I will start a NC22 on my side an let you know..

[MarceloBastos5]

Ok, Rello. Thank for your attention.