nvenc encoding fails even with updated nvidia drivers

[lucabis]

What were you doing when VidCoder crashed?

H265 8-bit and H265 10-bit encoding fail immediately. As suggested, I updated the NVIDIA drivers, but to no avail.

Crash details

VC [09:09:40] VidCoder 12.10
VC [09:09:40] Starting job 1/1
VC [09:09:40]   Source path: D:\Download\HellBoy LUomo Deforme\HellBoy LUomo Deforme\HellBoy.LUomo.Deforme.BD\HellBoy - L'Uomo Deforme BD Tasko.iso
VC [09:09:40]   Destination path: E:\Film h265\HellBoy - L'Uomo Deforme BD Tasko - Title 3.mkv
VC [09:09:40]   Title: 3
VC [09:09:40]   Range: All
VC [09:09:40]   Preset: Film h265 con gpu
VC [09:09:40]   Picker: Personalizza
VC [09:09:40] Worker ready: Pipe 'VidCoderWorker.b479072d-ff23-49ad-b031-079e97f58bd7' is open
VC [09:09:40] Connecting to process 21444 on pipe VidCoderWorker.b479072d-ff23-49ad-b031-079e97f58bd7
HB [09:09:40] CPU: 13th Gen Intel(R) Core(TM) i7-13700K
[09:09:40]  - logical processor count: 24
[09:09:40] Intel Quick Sync Video support: no
[09:09:40] hb_scan: path=D:\Download\HellBoy LUomo Deforme\HellBoy LUomo Deforme\HellBoy.LUomo.Deforme.BD\HellBoy - L'Uomo Deforme BD Tasko.iso, title_index=3
src/libbluray/disc/aacs.c:121: No usable AACS libraries found!
src/libbluray/bdj/bdj.c:137: Error opening registry key SOFTWARE\JavaSoft\Java Runtime Environment\
src/libbluray/bdj/bdj.c:795: BD-J check: Failed to load JVM library
src/libbluray/bdj/bdj.c:137: Error opening registry key SOFTWARE\JavaSoft\Java Runtime Environment\
src/libbluray/bdj/bdj.c:795: BD-J check: Failed to load JVM library
[09:09:40] scan: BD has 6 title(s)
[09:09:40] bd: scanning title 3
[09:09:40] bd: playlist 00004.MPLS
[09:09:40] bd: duration is 01:39:16 (5956375 ms)
[09:09:40] bd: video id=0x1011, stream type=H.264, format 1080p
[09:09:40] bd: aspect = 16:9
[09:09:40] bd: audio id=0x711100, lang=italiano (DTS), 3cc=ita
[09:09:40] bd: audio id=0x1100, lang=italiano (DTS-HD MA), 3cc=ita
[09:09:40] bd: audio id=0x711101, lang=English (DTS), 3cc=eng
[09:09:40] bd: audio id=0x1101, lang=English (DTS-HD MA), 3cc=eng
[09:09:40] bd: subtitle id=0x1200, lang=italiano (PGS), 3cc=ita
[09:09:40] bd: subtitle id=0x1201, lang=italiano (PGS), 3cc=ita
[09:09:40] bd: chap 1, 450541 ms
[09:09:40] bd: chap 2, 495625 ms
[09:09:40] bd: chap 3, 543208 ms
[09:09:40] bd: chap 4, 518291 ms
[09:09:40] bd: chap 5, 446916 ms
[09:09:40] bd: chap 6, 524458 ms
[09:09:40] bd: chap 7, 488333 ms
[09:09:40] bd: chap 8, 508208 ms
[09:09:40] bd: chap 9, 486875 ms
[09:09:40] bd: chap 10, 500125 ms
[09:09:40] bd: chap 11, 497250 ms
[09:09:40] bd: chap 12, 495916 ms
[09:09:40] bd: chapter 13 too short 536017500, dropping
[09:09:40] bd: title 3 has 12 chapters
[09:09:40] scan: decoding previews for title 3
[09:09:40] scan: title angle(s) 1
[09:09:40] scan: audio 0x711101: dca, rate=48000Hz, bitrate=1536000 English (DTS, 5.1 ch, 1536 kbps)
[09:09:40] scan: audio 0x1101: dca, rate=48000Hz, bitrate=1 English (DTS-HD MA, 5.1 ch)
[09:09:40] scan: audio 0x711100: dca, rate=48000Hz, bitrate=1536000 italiano (DTS, 5.1 ch, 1536 kbps)
[09:09:40] scan: audio 0x1100: dca, rate=48000Hz, bitrate=1 italiano (DTS-HD MA, 5.1 ch)
HB [09:09:41] using container PAR 1:1
[09:09:41] scan: 10 previews, 1920x1080, 24.000 fps, autocrop = 138/138/0/0, aspect 16:9, PAR 1:1, color profile: 1-1-1, chroma location: left
[09:09:41] stream: 10 good frames, 0 errors (0%)
[09:09:41] libhb: scan thread found 1 valid title(s)
HB [09:09:42] Starting work at: Sat Nov 01 09:09:42 2025
[09:09:42] 1 job(s) to process
[09:09:42] json job:
{
  "Audio": {
    "AudioList": [
      {
        "Bitrate": 384,
        "DRC": 0,
        "Encoder": "copy",
        "Gain": 0,
        "Mixdown": 7,
        "NormalizeMixLevel": false,
        "Samplerate": 48000,
        "Track": 0,
        "DitherMethod": 0
      }
    ],
    "CopyMask": [
      "copy:aac",
      "copy:ac3",
      "copy:eac3",
      "copy:truehd",
      "copy:dts",
      "copy:dtshd",
      "copy:mp2",
      "copy:mp3",
      "copy:opus",
      "copy:vorbis",
      "copy:flac",
      "copy:alac"
    ],
    "FallbackEncoder": "av_aac"
  },
  "Destination": {
    "ChapterList": [
      {
        "Name": "Chapter 1"
      },
      {
        "Name": "Chapter 2"
      },
      {
        "Name": "Chapter 3"
      },
      {
        "Name": "Chapter 4"
      },
      {
        "Name": "Chapter 5"
      },
      {
        "Name": "Chapter 6"
      },
      {
        "Name": "Chapter 7"
      },
      {
        "Name": "Chapter 8"
      },
      {
        "Name": "Chapter 9"
      },
      {
        "Name": "Chapter 10"
      },
      {
        "Name": "Chapter 11"
      },
      {
        "Name": "Chapter 12"
      }
    ],
    "ChapterMarkers": true,
    "AlignAVStart": false,
    "File": "E:\\Film h265\\HellBoy - L\u0027Uomo Deforme BD Tasko - Title 3.part.mkv",
    "Options": {
      "IpodAtom": false,
      "Optimize": false
    },
    "Mux": "av_mkv"
  },
  "Filters": {
    "FilterList": [
      {
        "ID": 11,
        "Settings": {
          "mode": "1"
        }
      },
      {
        "ID": 20,
        "Settings": {
          "crop-bottom": "0",
          "crop-left": "0",
          "crop-right": "0",
          "crop-top": "0",
          "height": "1080",
          "width": "1920"
        }
      }
    ]
  },
  "PAR": {
    "Num": 1,
    "Den": 1
  },
  "Metadata": {},
  "SequenceID": 0,
  "Source": {
    "Angle": 1,
    "Range": {
      "Type": "chapter",
      "Start": 1,
      "End": 12
    },
    "Title": 3,
    "Path": "D:\\Download\\HellBoy LUomo Deforme\\HellBoy LUomo Deforme\\HellBoy.LUomo.Deforme.BD\\HellBoy - L\u0027Uomo Deforme BD Tasko.iso",
    "HWDecode": 0,
    "KeepDuplicateTitles": false
  },
  "Subtitle": {
    "Search": {
      "Burn": false,
      "Default": false,
      "Enable": true,
      "Forced": true
    },
    "SubtitleList": [
      {
        "Burn": false,
        "Default": true,
        "Forced": false,
        "ID": 1,
        "Offset": 0,
        "Track": 0
      },
      {
        "Burn": false,
        "Default": false,
        "Forced": false,
        "ID": 2,
        "Offset": 0,
        "Track": 1
      }
    ]
  },
  "Video": {
    "Encoder": "nvenc_h265",
    "Level": "auto",
    "MultiPass": false,
    "Turbo": false,
    "ColorMatrixCode": 0,
    "Options": "strong-intra-smoothing=0:rect=0:aq-mode=1",
    "Preset": "slowest",
    "Profile": "auto",
    "Quality": 19,
    "HardwareDecode": 4
  }
}
[09:09:42] Starting Task: Subtitle Scan
[09:09:42] work: skipping crop/scale filter
[09:09:42] job configuration:
[09:09:42]  * source
[09:09:42]    + D:\Download\HellBoy LUomo Deforme\HellBoy LUomo Deforme\HellBoy.LUomo.Deforme.BD\HellBoy - L'Uomo Deforme BD Tasko.iso
[09:09:42]    + title 3, chapter(s) 1 to 12
[09:09:42]  * destination
[09:09:42]    + E:\Film h265\HellBoy - L'Uomo Deforme BD Tasko - Title 3.part.mkv
[09:09:42]    + container: Matroska (libavformat)
[09:09:42]      + chapter markers
[09:09:42]  * video track
[09:09:42]    + decoder: h264 8-bit (yuv420p)
[09:09:42]      + bitrate 200 kbps
[09:09:42]    + filter
[09:09:42]      + Framerate Shaper (mode=1)
[09:09:42]        + frame rate: 24.000 fps -> constant 24.000 fps
[09:09:42]    + Output geometry
[09:09:42]      + storage dimensions: 1920 x 1080
[09:09:42]      + pixel aspect ratio: 1 : 1
[09:09:42]      + display dimensions: 1920 x 1080
[09:09:42]  * Foreign Audio Search: Passthru, Forced Only
[09:09:42]    + subtitle, italiano (PGS) (track 0, id 0x1200, Picture)
[09:09:42]    + subtitle, italiano (PGS) (track 1, id 0x1201, Picture)
src/libbluray/disc/aacs.c:121: No usable AACS libraries found!
src/libbluray/bdj/bdj.c:137: Error opening registry key SOFTWARE\JavaSoft\Java Runtime Environment\
src/libbluray/bdj/bdj.c:795: BD-J check: Failed to load JVM library
src/libbluray/bdj/bdj.c:137: Error opening registry key SOFTWARE\JavaSoft\Java Runtime Environment\
src/libbluray/bdj/bdj.c:795: BD-J check: Failed to load JVM library
[09:09:42] sync: expecting 142953 video frames
HB [09:09:54] reader: end of chapter 12 (media 12) reached at media chapter 13
[09:09:54] reader: done. 1 scr changes
[09:09:54] work: average encoding speed for job is 0.000000 fps
[09:09:54] vfr: 0 frames output, 0 dropped and 0 duped for CFR/PFR
[09:09:54] vfr: lost time: 0 (0 frames)
[09:09:54] vfr: gained time: 0 (0 frames) (0 not accounted for)
HB [09:09:54] stream: 142937 good frames, 0 errors (0%)
[09:09:54] h264-decoder done: 0 frames, 1 decoder errors
[09:09:54] sync: got 0 frames, 142953 expected
[09:09:54] Subtitle track 0 (id 0x1200) 'italiano (PGS)': 924 hits (0 forced)
[09:09:54] Subtitle track 1 (id 0x1201) 'italiano (PGS)': 1 hits (0 forced)
[09:09:54] Found a subtitle candidate with id 0x1201
[09:09:54] Starting Task: Encoding Pass
[09:09:54] work: skipping crop/scale filter
[09:09:54] Auto Passthru: allowed codecs are AAC, AC3, E-AC3, TrueHD, DTS, DTS-HD, MP2, MP3, Opus, Vorbis, FLAC, ALAC
[09:09:54] Auto Passthru: fallback is AAC (avcodec)
[09:09:54] Auto Passthru: using DTS Passthru for track 1
[09:09:54] job configuration:
[09:09:54]  * source
[09:09:54]    + D:\Download\HellBoy LUomo Deforme\HellBoy LUomo Deforme\HellBoy.LUomo.Deforme.BD\HellBoy - L'Uomo Deforme BD Tasko.iso
[09:09:54]    + title 3, chapter(s) 1 to 12
[09:09:54]  * destination
[09:09:54]    + E:\Film h265\HellBoy - L'Uomo Deforme BD Tasko - Title 3.part.mkv
[09:09:54]    + container: Matroska (libavformat)
[09:09:54]      + chapter markers
[09:09:54]  * video track
[09:09:54]    + decoder: h264 8-bit (yuv420p)
[09:09:54]      + bitrate 200 kbps
[09:09:54]    + filter
[09:09:54]      + Framerate Shaper (mode=1)
[09:09:54]        + frame rate: 24.000 fps -> constant 24.000 fps
[09:09:54]    + Output geometry
[09:09:54]      + storage dimensions: 1920 x 1080
[09:09:54]      + pixel aspect ratio: 1 : 1
[09:09:54]      + display dimensions: 1920 x 1080
[09:09:54]    + encoder: H.265 (NVEnc)
[09:09:54]      + preset:  slowest
[09:09:54]      + options: strong-intra-smoothing=0:rect=0:aq-mode=1
[09:09:54]      + profile: auto
[09:09:54]      + level:   auto
[09:09:54]      + quality: 19.00 (CQ)
[09:09:54]      + color profile: 1-1-1
[09:09:54]      + color range: tv
[09:09:54]      + chroma location: left
[09:09:54]  * subtitle track 1, italiano (PGS) (track 1, id 0x1201, Picture) -> Passthru
[09:09:54]  * subtitle track 2, italiano (PGS) (track 0, id 0x1200, Picture) -> Passthru, Default
[09:09:54]  * audio track 1
[09:09:54]    + decoder: italiano (DTS, 5.1 ch, 1536 kbps) (track 1, id 0x711100)
[09:09:54]      + bitrate: 1536 kbps, samplerate: 48000 Hz
[09:09:54]    + DTS Passthru
src/libbluray/disc/aacs.c:121: No usable AACS libraries found!
src/libbluray/bdj/bdj.c:137: Error opening registry key SOFTWARE\JavaSoft\Java Runtime Environment\
src/libbluray/bdj/bdj.c:795: BD-J check: Failed to load JVM library
src/libbluray/bdj/bdj.c:137: Error opening registry key SOFTWARE\JavaSoft\Java Runtime Environment\
src/libbluray/bdj/bdj.c:795: BD-J check: Failed to load JVM library
[09:09:54] sync: expecting 142953 video frames
[09:09:54] encavcodecInit: H.265 (Nvidia NVENC)
[09:09:54] encavcodec: encoding at rc=vbr, 19.00
[09:09:54] encavcodec: encoding with stored aspect 1/1
[09:09:54] encavcodecInit: avcodec_open failed
HB E Failure to initialise thread 'FFMPEG encoder (libavcodec)'
HB [09:09:54] vfr: 0 frames output, 0 dropped and 0 duped for CFR/PFR
[09:09:54] vfr: lost time: 0 (0 frames)
[09:09:54] vfr: gained time: 0 (0 frames) (0 not accounted for)
[09:09:54] dca-decoder done: 0 frames, 0 decoder errors
[09:09:54] h264-decoder done: 0 frames, 0 decoder errors
[09:09:54] sync: got 0 frames, 142953 expected
HB [09:09:55] Finished work at: Sat Nov 01 09:09:55 2025
[09:09:55] libhb: work result = 3
VC E [09:09:55] Encode failed with code ErrorInit
VC [09:09:55] Job completed (Elapsed Time: 14s)