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VidCoder freeze at 4.2%

Open holec88 opened this issue 1 year ago • 5 comments

The VidCoder freeze by encoding a video DVD.

installed Version 10.14 portable Version 10.14

After some minutes of waiting, I can only kill alle of the VidCoder processes.

2024-08-09 18_32_22-

holec88 avatar Aug 09 '24 16:08 holec88

Try it with HandBrake. VidCoder uses HandBrake for the core encoding engine, so if the issue reproduces there it's an issue with their code and you can ask them for help. If it doesn't reproduce with HandBrake, we know it's a VidCoder issue.

Equivalent versions: VidCoder Stable ↔ HandBrake Stable VidCoder Beta ↔ HandBrake Nightly

You can also try it with VidCoder Beta. If it's a VidCoder issue, please turn on verbose logging: Global Options -> Advanced -> Logging verbosity -> Extended. Then try the encode and share the Encode and PipeServer Encode logs from %appdata%\VidCoder\Logs or %appdata%\VidCoder-Beta\Logs

RandomEngy avatar Aug 10 '24 04:08 RandomEngy

It looks like that is a problem of VidCoder.

I can transcode from DVD the same video with Handbrake stable, without any issue.

Start 2024-08-10 10_15_41-Window

Finished 2024-08-10 10_19_06-SyFormBase

holec88 avatar Aug 10 '24 08:08 holec88

You can also try it with VidCoder Beta. Please turn on verbose logging: Global Options -> Advanced -> Logging verbosity -> Extended. Then try the encode and share the Encode and PipeServer Encode logs from %appdata%\VidCoder\Logs or %appdata%\VidCoder-Beta\Logs .

Another thing to try is disable the worker process: Global Options -> Process -> Uncheck "Use worker process to encode".

RandomEngy avatar Aug 10 '24 14:08 RandomEngy

The Beta version has the same problem. I tried with another Video DVD - freeze at 1%.

If I disable the worker process - it works.

Here the logs:

2024-08-11 16.39.41 Scan VIDEO_TS.txt 2024-08-11 16.40.20 Encode DVD Video Recording - Title 1.mp4-failed.txt 2024-08-11 16.40.20 PipeServer Encode VidCoderWorker.797d6e80-47de-4016-898f-69de5f01d7cb.txt 2024-08-11 16.43.52 Combined.txt

holec88 avatar Aug 11 '24 14:08 holec88

It looks like the worker process exited unexpectedly here. If you go to Event Viewer -> Windows Logs -> Application, do you see any error entries for the VidCoderWorker crash?

RandomEngy avatar Sep 03 '24 13:09 RandomEngy