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cannot login to admin

Open FatCatTuxedo opened this issue 6 years ago • 5 comments

RainLoop version, browser, OS: irrelevant i tried it on various browsers and devices Expected behavior and actual behavior: when I try to login as admin it just loads forever Steps to reproduce the problem: unknown Logs or screenshots: https://i.imgur.com/CA6EQzT.png

FatCatTuxedo avatar Jan 14 '20 13:01 FatCatTuxedo

I'm seeing this same issue after upgrading to 1.14.0. I was unable to login with my admin password. The loading spinner just keeps spinning, but it seems that the login fails with no reason given; the following response is returned from the login request:

{
    "Action": "AdminLogin",
    "Result": false,
    "Time": 11
}

I tried resetting the password to 12345 as described in https://github.com/RainLoop/rainloop-webmail/issues/28 but I get the same behavior.

Note that this is different from when I enter an invalid user name or password, in that case login response is as follows, and an error message appears in the UI:

{
    "Action": "AdminLogin",
    "Result": false,
    "ErrorCode": 102,
    "ErrorMessage": "",
    "ErrorMessageAdditional": "",
    "Time": 1015
}
Screen Shot 2020-02-22 at 10 28 01 PM

jwoldan avatar Feb 23 '20 03:02 jwoldan

I have the same problem like @jwoldan

hotfix avatar Feb 24 '20 15:02 hotfix

After upgrading 1.13.0 to 1.14.0, I can continue to login to the admin panel and it works fine for me. PHP 5.6.40

admin-panel-login

Philippe34 avatar Apr 01 '20 19:04 Philippe34

Same here... upgraded from 1.13.0 to 1.16.0, wrong password correctly returns an error but correct password leads to spinner forever. Did you find a workaround?

ppattard avatar Feb 28 '22 19:02 ppattard

From this source I'd say that the .ini file cannot contain a plaintext password, except if it is the default 12345. So the solution is to set that back to 12345 then login and change it from the interface.

lapo-luchini avatar Feb 26 '24 14:02 lapo-luchini