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successfully installed certificate on windows is not verified/usable

Open harrybin opened this issue 11 months ago • 4 comments

Description

I can install the cert using automatic mode or manual. In both cases the installation works without errors. But Proxyman is not able to "see" it, the verification fails:

Image

Steps to Reproduce

install cert using manual or automatic mode.

Current Behavior

cert installed, but not usable

Expected Behavior

cert can be used

Environment

  • App version: 2.22.0
  • Windows version: 11

Are there any logs I can check why the cert verification may fail? (other proxy apps like Fiddler or Burp work without problems)

harrybin avatar Mar 31 '25 10:03 harrybin

Hello @harrybin,

Thank you for reporting this issue!
We will double-check the logic that verifies the certificate status.

In the meantime, could you try relaunching Proxyman?
After restarting, please check if Proxyman can verify whether the certificate is installed. 🤔

This issue doesn't happen on my Windows machine.

kics223w1 avatar Mar 31 '25 10:03 kics223w1

Hello @kics223w1 , thanks for digging into this. Restarting Proxyman makes no difference. Are there any logs I can provide?

harrybin avatar Mar 31 '25 11:03 harrybin

Log Location

At Proxyman's top navigation bar, click the "Help" menu, then go to "Advanced" and select "Open User Data Folder." This will take you to the path.

The logs are stored at:
C:\Users\{USER_NAME}\AppData\Roaming\Proxyman\logs

Quick Fix

@harrybin You can try this solution for a quick fix:

  1. Navigate to:
    C:\Users\{USER_NAME}\AppData\Roaming\Proxyman
  2. Delete the certificate folder.
  3. Launch Proxyman and install the certificate using automatic mode.

Our logic

The certificate verification logic is to search for the certificate's serial number in the trust store.
I think because the certificate is corrupted, its serial number becomes invalid, causing Proxyman to fail to verify its status.

kics223w1 avatar Mar 31 '25 13:03 kics223w1

@kics223w1 The Quickfix works! 🎉

Thanks a lot.

harrybin avatar Mar 31 '25 14:03 harrybin