OfflineIMAP
ERROR: command: APPEND => no response after x secs
General informations
- system/distribution (with version): macOS 11.6.5
- offlineimap version (
offlineimap -V): 8.0.0, imaplib2 v3.06, OpenSSL 1.1.1o - Python version: v3.7.13
- server name or domain: outlook.office365.com
- CLI options: offlineimap -c offlineimaprc -o -a live
Configuration file offlineimaprc
[general]
# List of accounts to be synced, separated by a comma.
accounts = live
#ssl_version = ssl23
#ssl_version = tls1_2
# Help recover from computer suspend
socktimeout = 10
[Account live]
# Identifier for the local repository; e.g. the maildir to be synced via IMAP.
localrepository = live-local
# Minutes between syncs
#autorefresh = 1 # In minutes not seconds. Doesn't work on OS X. Don't use since we use wrapper 'offlineimap-load'
# Identifier for the remote repository; i.e. the actual IMAP, usually non-local.
remoterepository = live-remote
# Maxage of mail to synchronize in days
# maxage = 90 # 3 months
maxage = 182
# 6 months
### LOCAL REPOSITORY ###
[Repository live-local]
type = Maildir
localfolders = ~/Maildir-live
nametrans = lambda foldername: foldername.replace('Junk Email', 'Junk')
### REMOTE REPOSITORY ###
[Repository live-remote]
type = IMAP
# This only works in continuous mode since using '-o' option runs and exits by nature
keepalive = 100
holdconnectionopen = yes
#auth_mechanisms = LOGIN, GSSAPI, CRAM-MD5, PLAIN, XOAUTH2
auth_mechanisms = XOAUTH2, PLAIN
#remotehost = imap-mail.outlook.com
remotehost = outlook.office365.com
remoteuser =
remotepass =
remoteport = 993
ssl = yes
maxconnections = 1
realdelete = no
nametrans = lambda foldername: foldername.replace('Junk', 'Junk Email')
sslcacertfile = /etc/ssl/certs/ca-certificates.crt
pythonfile (if any)
REMOVE PRIVATE DATA.
Logs, error
Folder Sent [acc: live]:
Syncing Sent: IMAP -> Maildir
Copy message UID 1391 (1/1) live-remote:Sent -> live-local:Sent
Copy message UID -1 (1/1) live-local:Sent -> live-remote:Sent
Folder Snoozed [acc: live]:
Syncing Snoozed: IMAP -> Maildir
Account sync live:
*** Finished account 'live' in 0:45
ERROR: Exceptions occurred during the run!
ERROR: command: APPEND => no response after 10.0 secs
Traceback:
File "/usr/local/lib/python3.7/site-packages/offlineimap/folder/IMAP.py", line 710, in savemessage
date, msg.as_bytes(policy=output_policy))
File "/usr/local/lib/python3.7/site-packages/imaplib2/imaplib2.py", line 687, in append
return self._simple_command(name, mailbox, flags, date_time, **kw)
File "/usr/local/lib/python3.7/site-packages/imaplib2/imaplib2.py", line 1705, in _simple_command
return self._command_complete(self._command(name, *args), kw)
File "/usr/local/lib/python3.7/site-packages/imaplib2/imaplib2.py", line 1449, in _command_complete
typ, dat = rqb.get_response('command: %s => %%s' % rqb.name)
File "/usr/local/lib/python3.7/site-packages/imaplib2/imaplib2.py", line 212, in get_response
raise typ(exc_fmt % str(val))
ERROR: Saving msg ( <AM6PR01MB4742E397392FFECA16170697ECD09@AM6PR01MB4742.eurprd01.prod.exchangelabs.com>) in folder 'Inbox', repository 'live-remote' failed (abort). Server responded: command: APPEND => no response after 10.0 secs
Traceback:
File "/usr/local/lib/python3.7/site-packages/offlineimap/folder/Base.py", line 815, in copymessageto
new_uid = dstfolder.savemessage(uid, message, flags, rtime)
File "/usr/local/lib/python3.7/site-packages/offlineimap/folder/IMAP.py", line 742, in savemessage
exc_info()[2])
Press any key to continue...
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Yahoo Account: Error message
Steps to reproduce the error
I'm not sure how to reproduce the error as this happens intermittently on various emails on both my Outlook and my Yahoo accounts with the same APPEND timeout message.
I've cleared out my offlineimap cache using rm -fR ./offlineimap/* but to no effect.
I had noticed a large (22Mb) file attachment in my 'sent' folder locally which I deleted from my Yahoo as a troubeshooting task after reading and old post, but this had no effect.
My wrapper script tests for failures and although I think I'm receiving all my emails, I'm not sure and my wrapper script is configured with Zenity pop-ups alerting me that mail fetch ran with problems.
I don't know how to find the UID of an email in my local Maildir folders and the one in the error log above is on the remote server it seems.
You should increase that socktimeout = 10 in your [general] section, to e.g. socktimeout = 50.
It worked for me. (it will take longer for offlineimap to recognize broken connections on e.g. suspend/resume on laptops, but it will fix issue for big mails / slow links).
