OfficeDev
Access Denied
Bug Report
I am encountering an "Access Denied" error when attempting to access Microsoft Script Lab add-in.
Environment
- Host:All Microsoft 365 Apps
- OS: Windows11
- Browser: Microsoft Edge
Expected behavior
The add-in should start normally.
Actual behavior
Upon installation and launch of the add-in, an "Access Denied" message is displayed in the window.
Steps to Reproduce
1.Install the Microsoft Script Lab add-in. 2.Attempt to run the add-in. 3.Observe the "Access Denied" error.
Failure message
Access Denied
You don't have permission to access "http://script-lab.public.cdn.office.net/script-lab/7dttl/run.html?" on this server.
Reference #18.35e53774.1720763364.41d306e
https://errors.edgesuite.net/18.35e53774.1720763364.41d306e
Screenshot
Additional Information
*** This content is machine translated. *** I apologize if this is a network-related issue. Thank you for your assistance in resolving this matter.
Script Lab still could not be loaded from China location with a network proxy.
Same issue. Why so many Microsoft service don't work when VPN is connected???
I was able to resolve this issue by clearing the office cache. It can be done by following the steps in https://learn.microsoft.com/en-us/office/dev/add-ins/testing/clear-cache
You may have to close the office applications before doing so. Once it is done, you will have to reload the script, and it will work fine.
