NVIDIAGameWorks
Sonic generations crashing upon start with remix
Describe the bug
- When starting the game, it starts, then crashes with a critical error of "Graphics Device Unsupported"
- Remix 0.1.1
- NVIDIA GeForce RTX 3060
- 531.61
- Steam game, latest version, no mods.
Attach logs!
To Reproduce 1.Steps to reproduce the behavior: Run config tool before installing remix, cause the bridge causes the config tool breaks when remix is installed before running it and wastes cpu
- Install remix like you would normally
- Start game though steam
- See error
Expected behavior I expected it to boot without crashing, along with starting rtx remix.
Screenshots
If applicable, add screenshots to help explain your problem.
Hello! Will you please test this on the latest release and let us know if the issue persists? Thank you!
Im trying to test on the latest release, but now i run into another problem. when i try to run the game after installing the latest version of remix, it throws another critical error saying that "the detected config does not match your current hardware. please re-run the config tool.". which normally i would run the config and let it do its thing to get it working again. however, every time i saved and exited and reran the game, it throws the same error again @NV-LL
Thank you for confirming. We've opened REMIX-3089 to track the crashing issue. However, please note that we can't guarantee this title will be compatible even once the crashing is fixed.