import error _OrderedEnqueuer_ tensorflow.keras.utils

[martinezvbs]

Hi,

While I was installing maxATAC with Conda

conda create -n maxatac -c bioconda python=3.9 samtools wget bedtools ucsc-bedgraphtobigwig pigz pip install maxatac

Test installation

maxatac -h

I noticed the error "import error OrderedEnqueuer tensorflow.keras.utils" ...

In case someone sees the same error, this can be solved by

!pip install tensorflow-gpu==2.8.0

Taken from issue/61468

Greetings

[simontimmins]

I have also had a similar problem after trying to install Maxatac with conda, however after running !pip install tensorflow-gpu==2.8.0, which appeared to be successful, I still got the following error after calling maxatac -help: ImportError: libcrypto.so.3: cannot open shared object file: No such file or directory Thanks for your help!

[ANRudrapatna]

Hi! Thanks for reaching out! Do you have openSSL installed in your conda environment? If so, what version do you have?

Akshata

[simontimmins]

Thanks for getting back to me! I have OpenSSL version 1.1.1s installed. Simon

[ANRudrapatna]

I have seen this error when using older versions of OpenSSL - try upgrading your version of OpenSSL in the conda environment to version 3.3.0! Hope this helps! Please let us know if you continue to have issues or have any other questions!

Akshata

[simontimmins]

Hi again, Thanks for the suggestion- I found I was getting recurrent errors across a few processes as in this post https://stackoverflow.com/a/57549064, so ran

$ export OPENBLAS_NUM_THREADS=2 $ export GOTO_NUM_THREADS=2 $ export OMP_NUM_THREADS=2

and also put it in my bashrc. I also installed pysam again, this time using conda not pip. This seems to have resolved the issue. Best Simon

---

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I have seen this error when using older versions of OpenSSL - try upgrading your version of OpenSSL in the conda environment to version 3.3.0! Hope this helps! Please let us know if you continue to have issues or have any other questions!

Akshata

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[ANRudrapatna]

Thank you for letting us know - we really appreciate it! Feel free to reach out any time if you have any questions!

Akshata Rudrapatna