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Jobs stay at "waiting in queue" at BioPhi server

Open C9Tang opened this issue 2 years ago • 8 comments

I used the server sometime earlier this year and it went find and will get results back in couple of minutes. However, lately I submitted a couple of calculations to either Evaluate humanness or Humanize antibody, the page kept refreshing with "Tasks are waiting in queue" for 24hr and did not show any results. When went back to the link a day later, it said "Results are only stored a limited amount of time, please submit the form again".

C9Tang avatar Nov 01 '23 20:11 C9Tang

I'm having the same issue here.

Tasshitra avatar Nov 07 '23 05:11 Tasshitra

Same here

keithgmitchell avatar Nov 09 '23 21:11 keithgmitchell

Yes, this issue is of interest to me as well.

hicks139 avatar Nov 10 '23 23:11 hicks139

Hi everyone, thanks for reporting this, the server was restarted, please try now

prihoda avatar Nov 11 '23 11:11 prihoda

After your server reset, everything worked again for the last 3 weeks. Now I am again getting the same message for the last hours.

Could you help out/restart the server?

Immunoking avatar Dec 04 '23 16:12 Immunoking

Following up with Immunoking's comment - have you been able to check on the server to see why BioPhi isn't working?

hicks139 avatar Dec 27 '23 21:12 hicks139

I think the server was online during Christmas, but is unavailable again unfortunately.

Immunoking avatar Jan 03 '24 09:01 Immunoking

The server has been restarted, sorry for the downtime

prihoda avatar Jan 22 '24 08:01 prihoda