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Not working on M3 MBP with Sequoia

Open yazze opened this issue 11 months ago • 10 comments

It's just not working, there's neither a thumbnail nor the preview

yazze avatar Mar 22 '25 12:03 yazze

I have a preview, but no thumnails with increments as on Sonoma.

aik099 avatar Jun 09 '25 16:06 aik099

Came here to report the same thing, I'm on an M1 MBP, only recently upgraded to Sequoia and noticed today it's not working. Reinstalled and it didn't seem to help either.

donatj avatar Jul 18 '25 22:07 donatj

Same here. Was working before upgrade to Sequoia.
Since this issue has been open since March, is this a dead product? is there a Beta out? Anyone know of a substitue? Right now I am converting files to mp4's to get info and then deleting the mp4's. What a waste of time! Wish Apple designed the get info box to show mkv files like it does for mp4 Thankyou for your product for previous uses, I miss it! Please update it!!

qualitya1 avatar Jul 23 '25 22:07 qualitya1

Same here, M2 MBP with Sequoia, no thumbnails/previews

Edit: Nevermind, downloaded an older version and it worked. Just took some time to update.

TheKiwo-60 avatar Aug 10 '25 11:08 TheKiwo-60

Same here, M2 MBP with Sequoia, no thumbnails/previews

Edit: Nevermind, downloaded an older version and it worked. Just took some time to update.

Could you please let me know which version can be used properly?

hpyperry avatar Aug 12 '25 09:08 hpyperry

Same here, M2 MBP with Sequoia, no thumbnails/previews Edit: Nevermind, downloaded an older version and it worked. Just took some time to update.

Could you please let me know which version can be used properly?

Of course, I used the version 2.10, because it specifically said "Added support for macOS 15 Sequoia."

TheKiwo-60 avatar Aug 12 '25 09:08 TheKiwo-60

Best to use the latest release if you're using macOS 12 or later.

Finder/QuickLook can be picky. Please refer to the troubleshooting guide to check that your settings are correct.

Marginal avatar Aug 14 '25 12:08 Marginal

Best to use the latest release if you're using macOS 12 or later.

Finder/QuickLook can be picky. Please refer to the troubleshooting guide to check that your settings are correct.

Thank you, I downgraded macOS to 14 and now it works fine.

hpyperry avatar Aug 14 '25 12:08 hpyperry

Found a woraround based on the troubleshooting blog I created a simple script which seems to work when finder info doesn't show up. My first attempt at writing a script and saved it as App

<> bash

mdimport -i /Volumes/* &

exit 0

Mdimport.zip

qualitya1 avatar Nov 06 '25 20:11 qualitya1

I found it working perfectly.

My experience:

  • I have fresh Sequoia installation (explanation below)
  • Downloaded directly from GitHub page, copied app and set it up based on given instructions.
  • I don't use Homebrew to install casks (explanation below)

Explanations:

  • I never do binary upgrades between major system versions. Process is slow and you need to remember everything, but you'll always have better experience.
  • Homebrew at some point stopped to upgrade casks (for me only?). So I stopped to install them.

eirnym avatar Nov 06 '25 21:11 eirnym

Release 3 takes the new and hopefully more robust approach of extending AVFoundation rather than Quick Look.

Please open a new issue if the problem persists.

Marginal avatar Feb 12 '26 18:02 Marginal