Install issue - OSTicket does not appear in LHC 'Modules' List

[moose999]

Hi,

I am trying to install the LCH module to link to my OSTicket.

I have LHC 4.09, and OSTicket 1.16.3

I have copied the osticket folder from the zip into LHCROOT\extensions:

but I have no OSTicket entry in my 'Modules' list:

Please can you help?

Many thanks!

[imstanica]

Did you manage to fix it? I have the same issue.

Thanks.

[moose999]

I did not I'm afraid