Impossible get metadata from this file. Check if you installed correctly the libresign-cli

[Alexis-M51]

Describe the bug When I try to send a document I get this error " "Impossible get metadata from this file. Check if you installed correctly the libresign-cli"

To Reproduce

• access to second account
• go to libresign or share and libresign
• add email
• send

Expected behavior send email and access the signature finalization document

Screenshots

Environment information (please complete the following information):

• OS: Ubunu Server 20.04
• Browser Chrome, firefox, edge
• LibreSign Version 5.1.4
• Nextcloud Server Version 24.0.4
• NO LOGS
• Logs (get the entries from nextcloud.log related with LibreSign i.e tail -f data/nextcloud.log|grep libresign)

Additional context When I had the bug I was on a secondary account with admin rights and signing rights, when I did it with the main account there is no error message.

I redid a test on another server the test and the bug is not present

[Iwios]

Hello @Alexis-M51 Have you again this error ?

I have the same :/

[Iwios]

After many try, It's happened when the file I wanna sign is in a subfolder wich share

Same for you @Alexis-M51

[vitormattos]

LibreSign was updated, check if the problem persist in latest version.

I recommend to use with server in version 25.

If the problem persists, reopen this issue with more details.