LAB02-Research
'hass_agent' calls device_registry.async_update_device from a thread .....
I noticed the following error message in the logfiles:
Detected that custom integration 'hass_agent' calls device_registry.async_update_device from a thread other than the event loop, which may cause Home Assistant to crash or data to corrupt. For more information, see https://developers.home-assistant.io/docs/asyncio_thread_safety/#device_registryasync_update_device at custom_components/hass_agent/init.py, line 29: device_registry.async_get_or_create(. Please report it to the author of the 'hass_agent' custom integration.
2024-10-03 13:23:55.974 ERROR (SyncWorker_12) [homeassistant.util.logging] Exception in updated when handling msg on 'hass.agent/devices/PCT': '{"serial_number":"7705d518-a4f9-4e2d-9b39-eb26d6272e1e","device":{"identifiers":"hass.agent-PCT","manufacturer":"LAB02 Research","model":"Microsoft Windows NT 10.0.19045.0","name":"PCT","sw_version":"2022.14.0"},"apis":{"notifications":true,"media_player":false}}'
_report_integration(what, integration_frame, level, error_if_integration)
raise RuntimeError(
RuntimeError: Detected that custom integration 'hass_agent' calls device_registry.async_update_device from a thread other than the event loop, which may cause Home Assistant to crash or data to corrupt. For more information, see https://developers.home-assistant.io/docs/asyncio_thread_safety/#device_registryasync_update_device at custom_components/hass_agent/__init__.py, line 29: device_registry.async_get_or_create(. Please report it to the author of the 'hass_agent' custom integration.
Same issue. This is my complete log
RuntimeError: Detected that custom integration 'hass_agent' calls device_registry.async_update_device from a thread other than the event loop, which may cause Home Assistant to crash or data to corrupt. For more information, see https://developers.home-assistant.io/docs/asyncio_thread_safety/#device_registryasync_update_device at custom_components/hass_agent/__init__.py, line 29: device_registry.async_get_or_create(. Please report it to the author of the 'hass_agent' custom integration
2024-12-08 01:31:24.995 WARNING (SyncWorker_10) [homeassistant.helpers.frame] Detected that custom integration 'hass_agent' calls device_registry.async_update_device from a thread other than the event loop, which may cause Home Assistant to crash or data to corrupt. For more information, see https://developers.home-assistant.io/docs/asyncio_thread_safety/#device_registryasync_update_device at custom_components/hass_agent/__init__.py, line 29: device_registry.async_get_or_create(. Please report it to the author of the 'hass_agent' custom integration
2024-12-08 01:31:25.004 ERROR (SyncWorker_10) [homeassistant.util.logging] Exception in updated when handling msg on 'hass.agent/devices/MINI-GALAXY': '{"serial_number":"33975f83-eea1-4485-befc-bc4c9878696b","device":{"identifiers":"hass.agent-MINI-GALAXY","manufacturer":"LAB02 Research","model":"Microsoft Windows NT 10.0.22631.0","name":"MINI-GALAXY","sw_version":"2022.14.0"},"apis":{"notifications":true,"media_player":true}}'
Traceback (most recent call last):
File "/config/custom_components/hass_agent/__init__.py", line 144, in updated
update_device_info(hass, entry, payload)
~~~~~~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^^^^^^
File "/config/custom_components/hass_agent/__init__.py", line 29, in update_device_info
device_registry.async_get_or_create(
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~^
config_entry_id=entry.entry_id,
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
...<4 lines>...
sw_version=new_device_info["device"]["sw_version"],
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
)
^
File "/usr/src/homeassistant/homeassistant/helpers/device_registry.py", line 829, in async_get_or_create
device = self.async_update_device(
device.id,
...<16 lines>...
via_device_id=via_device_id,
)
File "/usr/src/homeassistant/homeassistant/helpers/device_registry.py", line 1044, in async_update_device
self.hass.verify_event_loop_thread("device_registry.async_update_device")
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/core.py", line 474, in verify_event_loop_thread
frame.report_non_thread_safe_operation(what)
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~^^^^^^
File "/usr/src/homeassistant/homeassistant/helpers/frame.py", line 368, in report_non_thread_safe_operation
report(
~~~~~~^
f"calls {what} from a thread other than the event loop, "
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
...<5 lines>...
error_if_integration=True,
^^^^^^^^^^^^^^^^^^^^^^^^^^
)
^
File "/usr/src/homeassistant/homeassistant/helpers/frame.py", line 164, in report
report_usage(
~~~~~~~~~~~~^
what,
^^^^^
...<4 lines>...
level=level,
^^^^^^^^^^^^
)
^
File "/usr/src/homeassistant/homeassistant/helpers/frame.py", line 242, in report_usage
_report_integration_frame(
~~~~~~~~~~~~~~~~~~~~~~~~~^
what,
^^^^^
...<3 lines>...
integration_behavior is ReportBehavior.ERROR,
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
)
^
File "/usr/src/homeassistant/homeassistant/helpers/frame.py", line 340, in _report_integration_frame
raise RuntimeError(
...<5 lines>...
)
I am having the same issue. 100s of instances of the same error clogging up the HA logs.
@devangapatel and @itm1960 switch to this fork, working great! https://github.com/hass-agent/HASS.Agent-Integration
@devangapatel and @itm1960 switch to this fork, working great! https://github.com/hass-agent/HASS.Agent-Integration
I am confused by this. How do I install the Hass Agent 2 integration? I am trying to follow the instructions and add in a custom repository in HACS (url = https://github.com/hass-agent/HASS.Agent-Integration) but it says it already exists in HACS. This url seems to be for the original HASS agent. What us the url for the custom repo for the HASS Agent 2 integration?
@devangapatel and @itm1960 switch to this fork, working great! https://github.com/hass-agent/HASS.Agent-Integration
I am confused by this. How do I install the Hass Agent 2 integration? I am trying to follow the instructions and add in a custom repository in HACS (url = https://github.com/hass-agent/HASS.Agent-Integration) but it says it already exists in HACS. This url seems to be for the original HASS agent. What us the url for the custom repo for the HASS Agent 2 integration?
https://github.com/hass-agent/HASS.Agent-Integration and https://github.com/hass-agent/HASS.Agent
you need to change both
I am experiencing the same issue with the latest Home Assistant version.
Home Assistant enters a restart loop on startup when hass_agent is enabled. The same RuntimeError appears:
RuntimeError: Detected that custom integration 'hass_agent' calls device_registry._async_update_device from a thread other than the event loop.
File "/config/custom_components/hass_agent/__init__.py", line 29, in update_device_info
device_registry.async_get_or_create(...)
Disabling or removing the integration immediately stops the crashes.
System details: Home Assistant Core: core-2025.12.2 HASS.Agent Integration version: Version 2022.11.9 Installation method: Home Assistant OS
Please confirm whether the integration is still maintained or if a safe workaround exists for newer HA versions.
Thank you.
